Natalie Roberts
Daphne,AL
Summary
Proven Recruitment and Retention Coordinator with a track record of enhancing volunteer engagement and efficiency at Belforest Volunteer Fire Department. Leveraged recruitment marketing and social media to boost volunteer numbers. Excelled in decision-making and conflict resolution, ensuring high levels of team commitment and companionship.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Recruitment and Retention Coordinator
Belforest Volunteer Fire Department
12.2023 - Current
- Develop and implement strategies to recruit new volunteers and retain current members,
- Conduct outreach programs and community events to attract potential volunteers.
- Manage daily operations of the fire station, ensuring readiness and efficiency.
- maintain and clean the fire apparatus and equipment.
- Respond to emergency calls, providing critical support and assistance.
- Track and analyze recruitment data to inform future recruitment campaigns.
- Foster a team environment that values courage, commitment, and companionship.
Food Runner/ Cashier
The Gulf Restaurant
05.2022 - 09.2023
- Deliver food orders from the kitchen to customers' tables promptly and accurately.
- Provided customer service, addressing and resolving customers concerns.
- Managed multiple tasks in a fast-paced environment, prioritizing effectively to meet customers needs.
Education
No Degree - Criminal Justice
The University of Alabama
Tuscaloosa, AL05.2026
High School Diploma -
St. Michael Catholic High School
11732 St Michael Way, Fairhope, Al 3653205.2022
Skills
- Recruitment Marketing
- Social Media Recruiting
- Retention Strategies
- Recruitment
- Decision-Making
- Conflict Resolution
Affiliations
- Belforest Volunteer Fire Department
Certification
- Hazardous Materials/WMD - Awareness & Operations
- Child Safety Restraint Educator
- Fire and Emergency Services Instructor I
- Emergency Vehicle Driver
- Incident Command System for High Rise Operations
- Breaking Barriers: Disabilities Awareness for First Responders
- Basic Fire Attack
- Tactical Emergency Response
- CPR and AED
Timeline
Recruitment and Retention Coordinator
Belforest Volunteer Fire Department
12.2023 - Current
Food Runner/ Cashier
The Gulf Restaurant
05.2022 - 09.2023
No Degree - Criminal Justice
The University of Alabama
High School Diploma -
St. Michael Catholic High School
- Hazardous Materials/WMD - Awareness & Operations
- Child Safety Restraint Educator
- Fire and Emergency Services Instructor I
- Emergency Vehicle Driver
- Incident Command System for High Rise Operations
- Breaking Barriers: Disabilities Awareness for First Responders
- Basic Fire Attack
- Tactical Emergency Response
- CPR and AED
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