Cynthia Judy
Topeka,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Hostess/Floater
Wheel Barrel
07.2023 - Current
- Greet and take to orders for customers.
- Help with adding electronic tips in system.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns
Legal File Clerk
Maximus Child Support
07.2023 - 02.2024
- File legal documents such as Journal Entries, Notice of Hearing, Notice of Assignments, Summons, Income, Notice etc
- Goal assigning the document to the correct role, and index to system, narrating on case what task as been completed with the correct verbiage, complete necessary training, and attend meeting.
- Participated in regular file room audits, assisting with reconciling discrepancies and ensuring overall compliance with recordkeeping standards.
Intake Specialist
State of Kansas Department for Children and Families (East Region)
07.2022 - 05.2023
- Intake specialist for Kansas Protection Reporting Specialist for children and adult abuse
- Take phone calls, web reports and fax reports.
CSR - Customer Service Representative
Maximus Federal
01.2022 - 05.2022
- Assisted customers with their Medicare needs
- Handle calls with proficiency and accuracy
Eligibility Specialist / Lead – Liaison Team - Team Eligibility Coach
Westaff – Maximus - Conduent
02.2016 - 01.2022
- Process and offer support on processing Medicaid cases for Families and Elderly/Disabled
- Spoke person for the Liaison Program who spoke to Medicaid Nursing homes regarding applications for healthcare
- Attend appeals/court regarding determinations of application
- Create process document for routing, journaling, and processing cases so workers have a guideline for workers given to management
- Provided help to a team of 21 individuals on various career-related issues and communicated with workers coaching and helping case processing.
Office Manager
AWRS. LLC
11.2015 - 01.2016
- Create Proposal of Customers
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Contract with Westar/Account Payable
Account Clerk III
City of Topeka
08.1994 - 02.2006
- Input high volume of monthly invoices with accuracy
- Audit Travel Expenses for employees
- Managed accounts payable and receivables
- Backup for Payroll and Cash Management
Education
Skills
PeopleSoft
Accounts Payable/Receivables
Event Planning
Office Management
General Ledger Accounting
Account Reconciliation
Bank Reconciliation
QuickBooks
Microsoft Dynamics GP
Auditing
Financial Statement Preparation
Payroll
Payroll
References
REFERENCES AVAIABLE UPON REQUEST
Timeline
Hostess/Floater
Wheel Barrel
07.2023 - Current
Legal File Clerk
Maximus Child Support
07.2023 - 02.2024
Intake Specialist
State of Kansas Department for Children and Families (East Region)
07.2022 - 05.2023
CSR - Customer Service Representative
Maximus Federal
01.2022 - 05.2022
Eligibility Specialist / Lead – Liaison Team - Team Eligibility Coach
Westaff – Maximus - Conduent
02.2016 - 01.2022
Office Manager
AWRS. LLC
11.2015 - 01.2016
Account Clerk III
City of Topeka
08.1994 - 02.2006