Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cynthia Judy

Topeka,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Hostess/Floater

Wheel Barrel
07.2023 - Current
  • Greet and take to orders for customers.
  • Help with adding electronic tips in system.
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns

Legal File Clerk

Maximus Child Support
07.2023 - 02.2024
  • File legal documents such as Journal Entries, Notice of Hearing, Notice of Assignments, Summons, Income, Notice etc
  • Goal assigning the document to the correct role, and index to system, narrating on case what task as been completed with the correct verbiage, complete necessary training, and attend meeting.
  • Participated in regular file room audits, assisting with reconciling discrepancies and ensuring overall compliance with recordkeeping standards.

Intake Specialist

State of Kansas Department for Children and Families (East Region)
07.2022 - 05.2023
  • Intake specialist for Kansas Protection Reporting Specialist for children and adult abuse
  • Take phone calls, web reports and fax reports.

CSR - Customer Service Representative

Maximus Federal
01.2022 - 05.2022
  • Assisted customers with their Medicare needs
  • Handle calls with proficiency and accuracy

Eligibility Specialist / Lead – Liaison Team - Team Eligibility Coach

Westaff – Maximus - Conduent
02.2016 - 01.2022
  • Process and offer support on processing Medicaid cases for Families and Elderly/Disabled
  • Spoke person for the Liaison Program who spoke to Medicaid Nursing homes regarding applications for healthcare
  • Attend appeals/court regarding determinations of application
  • Create process document for routing, journaling, and processing cases so workers have a guideline for workers given to management
  • Provided help to a team of 21 individuals on various career-related issues and communicated with workers coaching and helping case processing.

Office Manager

AWRS. LLC
11.2015 - 01.2016
  • Create Proposal of Customers
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Contract with Westar/Account Payable

Account Clerk III

City of Topeka
08.1994 - 02.2006
  • Input high volume of monthly invoices with accuracy
  • Audit Travel Expenses for employees
  • Managed accounts payable and receivables
  • Backup for Payroll and Cash Management

Education

Skills

PeopleSoft

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References

REFERENCES AVAIABLE UPON REQUEST

Timeline

Hostess/Floater

Wheel Barrel
07.2023 - Current

Legal File Clerk

Maximus Child Support
07.2023 - 02.2024

Intake Specialist

State of Kansas Department for Children and Families (East Region)
07.2022 - 05.2023

CSR - Customer Service Representative

Maximus Federal
01.2022 - 05.2022

Eligibility Specialist / Lead – Liaison Team - Team Eligibility Coach

Westaff – Maximus - Conduent
02.2016 - 01.2022

Office Manager

AWRS. LLC
11.2015 - 01.2016

Account Clerk III

City of Topeka
08.1994 - 02.2006

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Cynthia Judy