Kristina Manchenko

Selected for additional responsibilities as an Amnesty Floor Monitor (AFM), Outbound Problem Solve Associate, Process Guide, and Damage Processing Associate.

• Selected for multiple specialized operational roles based on performance, problem-solving ability, and operational knowledge.
• Supported Amazon Robotics operations across a fulfillment center with 800+ robotic drives and 3,800+ storage pods, monitoring floor health and resolving operational issues to maintain workflow efficiency.
• Led robotics floor recovery efforts during periods of significant pod congestion, prioritizing high-impact issues and helping restore pod gaps from as high as 25% to approximately 5%.
• Conducted operational audits, identified recurring process and compliance issues, and communicated findings to leadership to support continuous improvement.
• Evaluated damaged inventory to determine proper disposition, returning eligible products to inventory and ensuring regulated disposal of unsalvageable items in compliance with company procedures.
• Resolved outbound shipment exceptions, maintaining inventory accuracy and supporting a 98% on-time delivery rate.
• Trained and coached new associates on robotics safety, documentation standards, and operational best practices while supporting workflow coordination as a Process Guide.
• Collaborated with operations, leadership, and support teams to resolve time-sensitive issues and maintain productivity in a high-volume fulfillment environment
• Assisted in inventory management, ensuring accurate stock levels and organization throughout the facility.
• Conducted quality checks on outgoing orders, maintaining high standards for customer satisfaction.

Block O Executive

• Led a team of 15+ committee members during athletic events and marketing initiatives.
• Coordinated event logistics, delegated responsibilities, and trained new committee members.
• Collaborated across committees to ensure successful event execution.