Leigha Marler-Lindsey
Casa Grande,AZ
Summary
Adept at transforming client needs into actionable solutions, I leveraged analytical thinking and problem-solving skills at Jerry Seiner Chrysler Dodge Jeep Ram to enhance customer satisfaction and streamline vehicle exchange processes. Demonstrated integrity in managing relationships and leading cross-functional teams to success, significantly improving project outcomes without compromising on detail or quality.
Overview
3
3
years of professional experience
Work History
Vehicle Exchange Consultant
Jerry Seiner Chrysler Dodge Jeep Ram
07.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Actively acquired vehicles from service customers, and internet lead based customers by providing a knowledgeable equity evaluation.
Bartender/Cook
VFW Post 1677
05.2023 - 09.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
BDC Representative
Jerry Seiner Chrysler Dodge Jeep and Ram
03.2022 - 07.2023
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
TRAC Advisor
Precision Toyota Of Tucson
07.2021 - 03.2022
- Provided customers with courtesy vehicles while their personal vehicles were being serviced.
- Inspected courtesy vehicles at check out and check, marking sure to list any new existing damages, fullness of the gas tank, and collection the proper information to ensure customers are held liable.
- Collected payments from customers after their vehicle was completed using the Clover system.
- Regulated the cash drawer and handled all withdrawals and deposits.
- Utilized the Dealertrack software and Excel spreadsheets to close out Repair Orders nightly.
Education
Bartending License - Bartending
ABC Bartending Academy
Mesa, AZ01.2023
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05.2021
Certificate Of Industrial Carpentry - Construction And Communications
Central Arizona Community College
Coolidge, AZ03.2021
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- Analytical Thinking
- Strategic Planning
- Project Leadership
- Processes and procedures
- Forecasting and Reporting
Timeline
Vehicle Exchange Consultant
Jerry Seiner Chrysler Dodge Jeep Ram
07.2023 - Current
Bartender/Cook
VFW Post 1677
05.2023 - 09.2023
BDC Representative
Jerry Seiner Chrysler Dodge Jeep and Ram
03.2022 - 07.2023
TRAC Advisor
Precision Toyota Of Tucson
07.2021 - 03.2022
Bartending License - Bartending
ABC Bartending Academy
High School Diploma -
Casa Grande Union High School
Certificate Of Industrial Carpentry - Construction And Communications
Central Arizona Community College