Kaydee Kreci
Santa Clara,UT
Summary
Motivated pharmacy technician committed to acquiring and applying essential skills to provide exceptional care. Skilled in customer service and dedicated to ensuring patient satisfaction through effective communication and high-quality support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Harmons Grocery Store
Santa Clara, UT
01.2024 - Current
- Delivered high-quality customer service to patients, physicians, nurses, and other healthcare professionals, maintaining professionalism and empathy in all interactions.
- Accurately entered patient and prescription information to generate product labels and assist in the prescription fulfillment process.
- Managed daily pharmacy operations, including receiving orders from wholesalers, processing invoices, and overseeing inventory stocking.
Service Desk Agent
Home Depot
St. George, UT
01.2023 - 07.2024
- Assisted customer service requests and resolved inquiries efficiently, maintaining a professional demeanor at all times.
- Identified and addressed customer service issues, collaborating with relevant teams to implement timely solutions.
- Assisted customers with navigating the company’s website and utilizing online services, ensuring a seamless user experience.
Shift Leader
Zao asian cafe
Washington, UT
09.2020 - 07.2022
- Led daily operations during shifts, delegating tasks and ensuring a smooth workflow, while maintaining high standards of customer service and productivity.
- Resolved conflicts and issues among team members, fostering a positive work environment and ensuring team cohesion.
- Managed scheduling and shift coverage to optimize team performance, minimizing downtime and maintaining operational efficiency.
- Identified opportunities for process improvement, implementing solutions that enhanced both customer satisfaction and team performance.
Education
Pharmacy Technian -
Dixie Tech
St. George, UT12-2024
High School Diploma -
St George Academy
Washington, UT12-2021
Skills
- Insurance reconciliation
- Proper labeling
- Billing support
- Drug utilization review
- Intravenous admixture preparation
- Adaptability
- communication skills
- ability to work under pressure
- problem solving
- persisent
Certification
- BLS certificate
- vaccine certification
Timeline
Pharmacy Technician
Harmons Grocery Store
01.2024 - Current
Service Desk Agent
Home Depot
01.2023 - 07.2024
Shift Leader
Zao asian cafe
09.2020 - 07.2022
- BLS certificate
- vaccine certification
Pharmacy Technian -
Dixie Tech
High School Diploma -
St George Academy
Similar Profiles
ASHLEY HOWELLASHLEY HOWELL
Cake Decorator at Harmons Grocery StoreCake Decorator at Harmons Grocery Store
Madison BecksteadMadison Beckstead
Cashier at Harmons Grocery StoreCashier at Harmons Grocery Store
Amy ClawsonAmy Clawson
Cashier at Harmons Grocery StoreCashier at Harmons Grocery Store