Hardworking employee enthusiastic about learning and exceeding my role inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
24
24
years of professional experience
Work History
Sales Representative
Acelero Learning Education
Las Vegas, NV
2021.01 - Current
Assist Family Service Coordinators in daily activities and assignments.
Assist families with completing Online Family Applications
Work collaboratively with Family Service Coordinators to ensure completion of family applications, file audits, and application follow ups.
Meet with potential prospects and to discuss educational needs and qualifications.
Make Outbound calls to prospects daily. (Call quota 200+)
Meet quarterly sales goals to assure company growth.
Juvenile Detention Assistant
Department of Juvenile Justice
Las Vegas, NV
2014.01 - Current
Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
Observed and recorded mental and physical health of each juvenile offender.
Tracked inmates through head counts, visitor logs and scheduled activities.
Booked new juvenile's inmates into facility and processed inmates for release.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Take inbound calls in regards to juvenile safety and security.
Team Member
Amazon
Las Vegas, NV
2019.01 - 2021.01
Pursued learning opportunities to advance knowledge and take on leadership position.
Contributed to team success by completing jobs quickly and accurately.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Promoted available products and services to customers during service, account management and order calls.
Assisted customers by answering questions, responding to inquiries and handling telephone requests.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Recommended products to customers, thoroughly explaining details.
Field Monitor
City of Las Vegas
Las Vegas, NV
2017.01 - 2021.01
Patrol and inspect park facilities to ensure public safety
Ensure sport teams are following proper city policies and procedures
Record inspections and submit documentation to supervisor
Act as a liaison for the Municipal Sports Unit in the field
Answer call and email nightly reports to department staff.
Addressed rule infractions or complaints by participants and assessed necessary penalties.
Examined equipment for proper functionality to promote safe playing conditions.
Cashier, Bakery Clerk, Service Deli Clerk
Smith’s Food and Drug
Las Vegas, NV
2014.01 - 2016.01
And Scan Coordinating
Assist managers with daily task
Provide customer service
Train new employees.
Crew Member
Carl’s Jr
Lancaster, CA
2008.01 - 2014.01
Money handling
Customer service
Trained and supervised new employees
Resolved guest issues and concerns.
Antelope Valley College
Lancaster, CA
2010.01 - 2011.01
Office for Students With Disabilities- Federal Work Study
◼ Assisted students with disabilities
Scribed for Director of Office for Students With Disabilities
◼ Daily office task: sort files and send emails