DeAnza Rogers
Summary
Skilled team player with strong background in Customer Service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
12
12
years of professional experience
Work History
IT Technician Intern
Los Lunas Public Schools
07.2023 - Current
- Assisted in maintaining compliance with industry regulations through regular audits and updates of security policies and procedures.
- Optimized network connectivity for improved efficiency through regular maintenance and updates.
- Supported end-users with technical assistance, resulting in reduced downtime and increased productivity.
- Maintained up-to-date inventory records for all IT assets, allowing for efficient management and tracking of resources.
- Enhanced system performance by troubleshooting hardware and software issues.
- Assisted in the deployment of new hardware devices, ensuring seamless integration into existing infrastructure.
COVID-19 Tester
Southwest Labs
01.2022 - Current
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis
- Sanitized work area and sterilized equipment and instruments to comply with protocols
- Reminded individuals to follow proper social distancing and comply with mask mandates
- Followed laboratory guidelines for handling biological specimens.
Health Screener
Presbyterian Hospital
09.2020 - 06.2021
- Managed proper sanitization of screening stations and other work areas, adhering closely to established procedures and standards
- Adhered to established protocols and reporting requirements in recording positive and negative cases
- Administered medical questionnaires to all visitors and personnel entering and departing job sites
- Recorded details of screening results in organizational database with accuracy and appropriate follow-up
- Enforced rules pertaining to mask-wearing in designated areas of job site
- Utilized tympanic and oral thermometers to take and interpret patient temperatures according to manufacturer's instructions
- Disinfected surfaces and equipment regularly to protect patients and staff from infection.
Car Detailer
Enterprise Holdings Inc., Rent-A-Car
04.2016 - 09.2020
- Cleaned upholstery, rugs, and other surfaces using cleaning agents, applicators, and cleaning devices
- Washed, waxed, and buffed exterior of vehicles
- Polished glass windshields, vehicle mirrors, and chrome accessories
- Cleaned service areas regularly to maintain customer-ready appearance
- Created strong relationships by promptly answering questions, following up after service appointments, and implementing customer incentive program
- Removed interior stains, vacuumed carpets, and washed surfaces to restore professional look to vehicle interiors
- Checked fluid levels and topped off reservoirs for optimal vehicle functioning.
Caregiver
Heritage Home Health Care
09.2013 - 03.2017
- Assisted residents in managing daily living including lifting, bathing, and feeding support
- Cooked meals based on nutritional requirements and special diets
- Transported clients to doctor's offices and grocery stores
- Followed agency policy and procedures in administering care to clients
- Managed the client's daily living needs such as shopping, organizing medicines, and transporting them to their medical appointments
- Provided companionship throughout the day, engaging clients in conversation and activities
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
Overnight Stocker
Walmart
03.2012 - 08.2012
- Used proper case cutting techniques to cut and sort stock loads without damage
- Kept cardboard and other trash picked up at restocking locations to minimize customer disruptions
- Picked up and compacted cardboard stacks and pallets, cleaned up spills, and disposed of used supplies to keep backroom clean and organized
- Adhered to internal policies on management of perishable products, applying guidelines to actions such as stock rotation, labeling, and sales tracking
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for efficient stocking
- Maintained production counts by pallets and cases and assisted with department-based ordering.
Education
Associate of Applied Science - Computer And Information Sciences
Central New Mexico Community College
Albuquerque, NM05.2026
Certificate - Cyber Security
Central New Mexico Community College
Albuquerque, NM05.2023
Certificate - Medical Assisting
Pima Medical Institute
Albuquerque, NM01.2015
Certificate - Medical Administrative Assistant
Pima Medical Institute
Albuquerque, NM01.2014
High School Diploma -
Los Lunas High School
Los Lunas, New Mexico05.2009
Skills
- Customer Service
- Software Installation
- Technical Support
- Teamwork and Collaboration
- CPR, First Aid, AED
- Active Listening
- Typing Speed Efficiency
Timeline
IT Technician Intern
Los Lunas Public Schools
07.2023 - Current
COVID-19 Tester
Southwest Labs
01.2022 - Current
Health Screener
Presbyterian Hospital
09.2020 - 06.2021
Car Detailer
Enterprise Holdings Inc., Rent-A-Car
04.2016 - 09.2020
Caregiver
Heritage Home Health Care
09.2013 - 03.2017
Overnight Stocker
Walmart
03.2012 - 08.2012
Associate of Applied Science - Computer And Information Sciences
Central New Mexico Community College
Certificate - Cyber Security
Central New Mexico Community College
Certificate - Medical Assisting
Pima Medical Institute
Certificate - Medical Administrative Assistant
Pima Medical Institute
High School Diploma -
Los Lunas High School
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