Kelly Clover
Long Beach,CA
Summary
As a motivated college student with both restaurant and retail experience, I'm seeking to apply my strong work ethic, people skills, and passion for costumer service. Eager to gain a hands-on experience, I want to use my skills and knowledge to contribute to a team as a server.
Overview
3
3
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
01.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Expo
Islands Restaurants
03.2022 - 01.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Successfully handled all takeout and online orders.
- Ran the line on busy nights and ran food out to guests.
- Worked as a part of a team with other expos to insure a great dinner service.
Guest Advocate
Target
02.2021 - 01.2022
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Education
Bachelor of Science - Biology
Golden West College
Huntington Beach, CA01.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Service prioritization
Timeline
Server
BJ's Restaurant & Brewhouse
01.2024 - 07.2024
Expo
Islands Restaurants
03.2022 - 01.2024
Guest Advocate
Target
02.2021 - 01.2022
Bachelor of Science - Biology
Golden West College
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