John Monroe
West Des Moines,USA
Summary
High-powered and results-driven individual with over 10 years of experience in sales, and direct customer service. Proven track record for hitting and exceeding sales goals, while building strong unique guest/client relationships.
Overview
12
12
years of professional experience
Work History
Rainmaker (started in Talent Acquistion)
VizyPay
09.2021 - 01.2023
- Manage a portfolio of leads (self generated) as well as book meetings for Solutions Architects
- Consistently exceeded our targeted number of outbound calls and meetings booked per month
- Developed strategic approaches for reaching out to businesses both locally and nationwide with the goal of breaking into new markets.
Fine Dining Server
Fleming's Prime Steakhouse & Wine Bar
08.2017 - 09.2021
- Known for creating extremely unique guest experiences and building a strong guest following in the area
- Utilized extensive menu knowledge and excellent communication to provide a different caliber of service
- Constantly ranked towards the top in staff contests for sales
Fine Dining Server
Chart House
05.2015 - 06.2017
- Learned to maintain knowledge of an extensive menu for both food and beverages.
- Ensured customer satisfaction, serving 4 course meals. This was done by being detail-oriented and anticipating the needs of guests while remaining unobtrusive.
Server
Lakeside Inn and Casino
06.2011 - 07.2015
- Learned basic dining etiquette, developed personable skills, and worked in a fast-paced restaurant while providing excellent service
- Received employee of the month in the first year.
- Started in the breakfast house and finished working in the steakhouse
Education
Associate of Business Administration - Business Administration
Des Moines Area Community College
West Des Moines05-2026
Skills
- Detail-oriented
- Fast learner
- Succession Planning
- Collaborative Leadership
- Applicant Tracking Systems
- Data-driven decision-making
Timeline
Rainmaker (started in Talent Acquistion)
VizyPay
09.2021 - 01.2023
Fine Dining Server
Fleming's Prime Steakhouse & Wine Bar
08.2017 - 09.2021
Fine Dining Server
Chart House
05.2015 - 06.2017
Server
Lakeside Inn and Casino
06.2011 - 07.2015
Associate of Business Administration - Business Administration
Des Moines Area Community College
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