Jillian Stark
Highland,CA
Summary
As a mission and value based shift lead with many years of experience, I have learned the value of prompt and effective communication as well as leading by example. Although working in a fast-paced and high volume, I have developed consistent delegation, quick thinking, and effective communication patterns no matter the environment or situation presented.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Shift Lead
Dutch Bros
09.2021 - Current
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Memorized ingredients and recipes for wide variety specialty drinks as well as accommodation of health adversities and specifications
- Leads on the basis company Core Values: Speed, Quality and Service
- Works well in a team environment with effective delegation and education skills
- Trains new baristas by example and encouragement for promoting positive work experience
- Works and leads effectively in a multitude of environments and paces based on the needs of the shop and workers
- Receives feedback from operation wide management and implements for better leadership implementation
Crew Team Member
Jamba Juice
04.2021 - 09.2021
- Worked well with teammates and accepted coaching from management team when applicable
- Provided excellent customer service by greeting customers and providing quality assistance
- Engaged in proper sanitation and handling of food products
- Handling of cash and stock quickly and effectively
Sales Associate
Justice Retail
09.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote functional and appealing merchandise.
- Handled cash transactions efficiently and efficiently
- Encouraged relationships and repeat sales with children and their families
- Helped manage close of the store as well as manage customer relations
Education
Bachelors Of Science Of Nursing - Nursing
West Coast University
Ontario, CASkills
- Promotional strategies
- Shift Scheduling
- Critical Thinking
- Staff Management
- Service Training
- Inventory Control
- Food safety understanding
- Customer Service
- Team Collaboration
Certification
Active Basic Life Support (BLS): Exp. 2025
Timeline
Barista Shift Lead
Dutch Bros
09.2021 - Current
Crew Team Member
Jamba Juice
04.2021 - 09.2021
Sales Associate
Justice Retail
09.2020 - 11.2020
Bachelors Of Science Of Nursing - Nursing
West Coast University