Daleiscia Moulton
Port St. Lucie,FL
Summary
Proven track record in enhancing customer satisfaction and safety at Ravenswood Pool, demonstrating exceptional customer service and first responder skills. Skilled in teamwork, problem-solving, and effective communication, adept at fostering positive experiences while ensuring a secure environment. Excelled in fast-paced settings, significantly improving service quality and operational efficiency.
Highly motivated Five Below Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
Ravenswood Pool
05.2023 - 08.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Sales Associate
Five Below
11.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Port St. Lucie High School
Port Saint Lucie, FL2025
No Degree - Health Science
Indian River State College
Port St. Lucie, FL2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Exceptional customer service
- Verbal/written communication
- Store Opening and Closing
- Professional Demeanor
Certification
- CPR, National Health Association, 2024
- Medical Assisting, National Health Association, 2024
Timeline
Sales Associate
Five Below
11.2023 - 02.2024
Lifeguard
Ravenswood Pool
05.2023 - 08.2023
Port St. Lucie High School
No Degree - Health Science
Indian River State College