Sean Hall
Los Angeles,CA
Summary
Accomplished in enhancing customer satisfaction and streamlining event operations, my tenure at TGIS Catering and other work environments, highlighted my ability to thrive under pressure and excel in guest relations. Leveraging strong time management and adaptability, I significantly contributed to creating memorable experiences, demonstrating a commitment to excellence and reliability in fast-paced environments.
Overview
5
5
years of professional experience
Work History
TGIS Catering
Stephany
01.2023 - 08.2024
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
Customer Service Representative
Marshalls Department Store
03.2021 - 01.2023
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Warehouse Worker
Dependable Staffing
03.2019 - 02.2021
- Received and processed warehouse orders using handheld scanner.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
Education
High School Diploma -
Lynwood High School
Lynwood, CA01.2016
Skills
- Guest Relations
- Customer Service
- Supply Restocking
- Time Management
- Attention to Detail
- Multitasking and Organization
- Cleaning and sanitization
- Works Well Under Pressure
- Reliability
- Adaptability and Flexibility
Languages
Spanish
Full Professional
Timeline
TGIS Catering
Stephany
01.2023 - 08.2024
Customer Service Representative
Marshalls Department Store
03.2021 - 01.2023
Warehouse Worker
Dependable Staffing
03.2019 - 02.2021
High School Diploma -
Lynwood High School