Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Stuart Milton

Fort Lauderdale

Summary

Dynamic professional with a proven track record at Norwegian Cruise Line, adept at enhancing customer satisfaction and streamlining operations. Excels in multitasking and customer service, achieving high client retention rates. Skilled in cash handling and team collaboration, ensuring efficient workflow and exemplary guest experiences. Demonstrates strong leadership and problem-solving abilities, fostering a productive work environment.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Personal Cruise Consultant

Norwegian Cruise Line
03.2024 - Current
  • Achieved high client retention rates by consistently exceeding expectations through tailored vacation planning assistance.
  • Streamlined communication between clients and cruise lines, resolving issues promptly and professionally for stress-free vacations.
  • Offered excellent customer service throughout entire booking process from initial inquiry until trip completion.

Bartender

Phat Boy Sushi
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Phat Boy Sushi
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager

Phat Boy Sushi
02.2021 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Fort Lauderdale High
Fort Lauderdale, FL
05.2018

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certification

Florida Restaurant Manager Certification

Languages

Portuguese
Native or Bilingual

Timeline

Personal Cruise Consultant

Norwegian Cruise Line
03.2024 - Current

Manager

Phat Boy Sushi
02.2021 - 03.2024

Bartender

Phat Boy Sushi

Server

Phat Boy Sushi

Fort Lauderdale High

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