Kevin Mason
Round Hill,VA
Summary
Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs. Accommodating [Job Title] dedicated to continuous improvement and establishing lasting banking relationships. Effective leader skilled at streamlining operations and increasing productivity. Offering [Number] years of experience in management capacity within banking industry. Proficient in use of various software packages.
Overview
16
16
years of professional experience
Work History
Assistant Branch Manager
Navy Federal Credit Union
05.2021 - Current
- Guide and support my team to achieve their career goals
- Ensure our branch meets/exceeds our Service KPIs (Digital, BES)
- Train and observe my team to ensure members receive excellent member service and proper education of our products and services
- And assist members as needed.
Assistant Branch Manager
Navy Federal Credit Union
08.2014 - 05.2021
Supervisor of Branch Operations
Navy Federal Credit Union
01.2012 - 08.2014
- Guide and support my team to achieve branch and corporate goals and develop my team along their career path
- Step in were needed to ensure branch is running efficiently and effectively
- Manage “back of house” and balance the branch.
Member Service Representative
Navy Federal Credit Union
07.2011 - 01.2012
- To provide members and prospective members the full range of products and services offered by NFCU including depository accounts such as checking, savings, certificate, IRA, revocable trust, and estate accounts; lending products; and credit/debit cards
- To perform advanced platform banking functions with minimal supervision and aid/training to lower-level team members.
Member Service Representative
Navy Federal Credit Union
10.2007 - 07.2011
Education
Associates Degree - Business Management
Northern Virginia Community College
Annandale, VAundefined
Robinson Secondary School
Fairfax, VA2003
Skills
- Skills & Activities
- MS Office (Excel, PowerPoint, Word)
- In-Depth Research
- Operations Management
- Employee Performance Reviews
- Strong Interpersonal Skills
Timeline
Assistant Branch Manager
Navy Federal Credit Union
05.2021 - Current
Assistant Branch Manager
Navy Federal Credit Union
08.2014 - 05.2021
Supervisor of Branch Operations
Navy Federal Credit Union
01.2012 - 08.2014
Member Service Representative
Navy Federal Credit Union
07.2011 - 01.2012
Member Service Representative
Navy Federal Credit Union
10.2007 - 07.2011
Associates Degree - Business Management
Northern Virginia Community College
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Robinson Secondary School
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