Zachary Buchanan
Conduent
Chicago,IL
Summary
Order processing specialist with a strong background in DAS data entry, documentation review, and batch cleanup across high volume workflows. Supports efficient order completion by identifying incomplete files, collecting missing details through written follow up, and maintaining organized records that support audits and quality checks.
4
years of professional experience
Work History
Data Entry Specialist / Order Processor
2 Years 10 Months- Enter high volume client orders into DAS accurately, completely, and within required turnaround times.
- Reviewed incoming order documents to ensure accuracy of required fields, case details, and technical service instructions before entry.
- Identified incomplete, non-standard, or unclear order files and escalated complex questions to team leadership per company procedures.
- Collaborated with client services and external clients through written communication to gather missing information, minimizing processing delays.
- Performed batch entry tasks in DAS to ensure data integrity and routine data cleanup in DAS to keep records organized and audit ready.
Administrative Support / Clerical Assistant
1 Year 6 Months- Completed high volume documentation processing with timely, accurate completion of up to 150 orders daily.
- Produced accurate administrative output using Microsoft Excel and word processing software for large-scale workflows.
- Streamlined order cycle times by standardizing communication for missing information requests from internal teams.
- Ensured audit readiness through organized digital and physical record keeping for quality reviews and compliance audits.
Education
High School Diploma
Skills
Data Entry Accuracy
Order processing
DAS management
Data processing
Data cleanup
Document auditing
Microsoft Office Suite
Fast typing skills
Time management
Client coordination
Fast typing skills
Personal Information
Title: ORDER ENTRY CLERK
Timeline
Data Entry Specialist / Order Processor
Conduent
01.2024 - Current
Administrative Support / Clerical Assistant
Robert Half (Contracted at Xerox)
06.2022 - 12.2023
Oak Forest
High School Diploma