Sean Keene
D
Laguna Niguel,-Select One-
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Owner Operator
Capital Pool Service
Laguna Niguel, CA
03.2006 - Current
- Performed weekly maintenance for swimming pools, spa, and commercial fountains.
- Performed repairs on pool equipment, plumbing , heaters, pumps, filters, automation systems.
- Performed structural repairs for pools/spa/fountains. Tile, coping , plaster, decking.
- Maintained up-to-date administrative records to monitor operational conditions.
- Managed day-to-day business operations.
Finish Carpenter
Orange County Wood Works
Santa Ana, CA
03.2021 - 11.2022
- Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
- Built Cabinetry, shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
- Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.
- Collaborated with other carpenters, journeymen and supervisors to complete projects.
- Studied specifications in blueprints, sketches or building plan to prepare project layout and determine dimensions and materials required.
- Dismantled and demolished areas prior to repairs and installment of new materials.
- Studied specifications in building plans to determine dimensions and materials required.
Lift Operator
BBMR
Big Bear Lake, CA
11.2021 - 04.2022
- Slowed lift down or stopped it in case of high-risk or young riders.
- Communicated with other lift operators about high-risk lift riders.
- Inspected snowboarders for leashes before allowing on lift.
- Alerted mountain staff of any serious problems on lift.
- Collaborated with ski patrol to perform lift evacuation.
- Maintained lift mazes, ramps and signs.
- Learned and enforced lift rules, policies and procedures.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided physical assistance to guests as required.
- Helped guests get on and off lift.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Operated ticket scanners to verify proper customer tickets and passes.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Interpreted forecasted snow conditions to prepare for snow removal.
Assistant Operations Manager
Arctic Express
Anaheim, CA
07.2018 - 11.2019
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Completed route sales for Ice Cream, and frozen foods delivery.
- Inventory evaluation and control
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Educated operations team on best practices, company policies and service excellence standards.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Evaluated suppliers to maintain cost controls and improve operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed and maintain operational guidelines for staff.
- Reduced store's shrink [Number]% by limiting operational losses and adding more than $[Amount] per year in operating profit margin.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
Education
Bachelor of Arts - Architectural Drafting Technology
Piedmont Community College
Charlottesville VA. 09.1994 - 05.1996
Skills
Sales expertise
Training development aptitude
Administrative support
Medical terminology knowledge
Stocking and replenishing
Staff education and training
Strategic sales knowledge
Technical Support
CRM
Money handling abilities
POS systems expert
Order fulfillment
Multi-line phone talent
Service standard compliance
Warehousing functions
Retail materials management
Route dispatch
Professional telephone demeanor
Receiving support
Creative problem solving
Shipping procedures understanding
Timeline
Lift Operator
BBMR
11.2021 - 04.2022
Finish Carpenter
Orange County Wood Works
03.2021 - 11.2022
Assistant Operations Manager
Arctic Express
07.2018 - 11.2019
Owner Operator
Capital Pool Service
03.2006 - Current
Bachelor of Arts - Architectural Drafting Technology
Piedmont Community College
09.1994 - 05.1996