Hanan Almuhanawy
Covington,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
17
17
years of professional experience
Work History
Floral Department Manager
Safeway
Kent, WA
07.2005 - 12.2022
- Collaborated with marketing team on strategies for promoting the store's floral services through digital channels.
- Delegated assignments and set schedules for effective coverage of floral department needs.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Identified potential areas of risk within the store's operations that could lead to financial losses or liability issues.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Ordered supplies based on space and budget availability, current trends and sales projections.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Managed integration and merchandising of seasonal and holiday-specific product offerings.
- Maintained salability and health of floral products by establishing clear care procedures.
- Developed and implemented floral department standards for customer service, product selection and display.
Education
Some College (No Degree) - Retail Management
Highline College
DesMoines, WA 9819801-2022
Some College (No Degree) - Business Administration And Management
Highline College
DesMoines, WA 9819801-2007
Skills
- Project planning
- Maintenance & repair
- Interpersonal communication
- Critical thinking
- Written communication
- Basic math
- Recordkeeping
- Customer relations
- Conflict resolution
- Planning
- Microsoft Word
- Data management
- Leadership
Languages
English
Professional
Arabic
Professional
References
References available upon request.
Timeline
Floral Department Manager
Safeway
07.2005 - 12.2022
Some College (No Degree) - Retail Management
Highline College
Some College (No Degree) - Business Administration And Management
Highline College
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