Kawanna Kitt
New Orleans,LA
Summary
Security Supervisor with proven expertise at Inner Parish Security, excelling in team leadership and staff management. Enhanced safety protocols and trained personnel, significantly improving compliance. Skilled in CCTV monitoring, fostering a secure environment while promoting a collaborative atmosphere among security staff. Committed to excellence in operational efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Inner Parish Security
06.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Caregiver /Direct Service Worker
Advance Home Care Services
03.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Client Intake Specialist
City Hall of New Orleans
02.2021 - 10.2022
- Input data and completed placement paperwork.
- Conducted thorough follow-ups with clients post-intake, ensuring their needs were met and any issues addressed promptly.
- Developed comprehensive client profiles through thorough data collection and analysis.
- Exceeded performance targets by promptly addressing and resolving client concerns during the intake phase.
- Trained new hires on company procedures and best practices for the Client Intake Specialist role, expediting their integration into the team.
Hedis Coordinator / Clinical Chart Abstractor
WellCare
11.2017 - 03.2020
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
Certification of Technical Trianing - Healthcare Information Systems
New Horizon Computer Learning Center
New Orleans, LA09-2013
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Security team management
Timeline
Security Supervisor
Inner Parish Security
06.2024 - Current
Client Intake Specialist
City Hall of New Orleans
02.2021 - 10.2022
Caregiver /Direct Service Worker
Advance Home Care Services
03.2020 - Current
Hedis Coordinator / Clinical Chart Abstractor
WellCare
11.2017 - 03.2020
Certification of Technical Trianing - Healthcare Information Systems
New Horizon Computer Learning Center
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