Cassie Eitzmann
Mary Esther,USA
Summary
Motivated and detail-oriented Property Manager with over 12 years of experience in residential property management, including oversight of large-scale communities. Known for a proactive approach to problem-solving, operational efficiency, and fostering strong relationships with residents, vendors, and staff. Highly organized, dependable, and driven to exceed expectations while maintaining a positive and professional community atmosphere.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
Eglin AFB
03.2022 - 11.2023
- Managed operations for 873 residential homes, serving over 1,000 tenants.
- Responded to resident concerns promptly and coordinated vendor services as needed.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Ensured timely rent collection and reconciliations in line with landlord-tenant statutes.
- Oversaw delinquency follow-ups and implemented effective collection strategies.
- Trained staff to perform final move-out inspections and identify necessary repairs.
- Reviewed and verified applicant documentation including income, assets, and expenses.
Property Manager
SoundSide Apartments
08.2014 - 03.2022
- Maintained strong occupancy rates, consistently achieving 98% or better.
- Conducted bi-monthly staff trainings to ensure leasing team efficiency and motivation.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Created and managed annual operating and capital budgets.
- Coordinated vendor bids and contracts for repairs and services.
- Ensured property appeal through routine maintenance and capital improvements.
- Conducted property tours and managed leasing processes from inquiry to move-in.
Store Manager / Regional Manager
Pensacola Pools
04.2008 - 08.2014
- Led retail teams across multiple locations, ensuring consistent performance and service.
- Trained and supervised sales staff in product knowledge and sales techniques.
- Managed daily store operations including inventory, budgeting, and scheduling.
- Fostered a collaborative team environment through open communication and support.
- Maintained financial oversight to meet and exceed quarterly budget goals.
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL05.2002
Skills
- Affordable Housing Program knowledge
- Onesite RealPage software
- Bluemoon Lease software
- Marketing experience using Canva
- Occupancy management
- Turnover reduction
- Property management
- Multi-family property management
- Preventive Maintenance
- Vendor management
Certification
- Florida CAM License, 11/01/23
- Certified Pool Operator (CPO), 03/01/17
- Notary Public, 01/01/18
Timeline
Property Manager
Eglin AFB
03.2022 - 11.2023
Property Manager
SoundSide Apartments
08.2014 - 03.2022
Store Manager / Regional Manager
Pensacola Pools
04.2008 - 08.2014
High School Diploma -
Choctawhatchee Senior High School
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