Paola Rocha
Fort Myers,FL
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Vipcare
Fort Myers, FL
02.2021 - 02.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled more than 30 appointments per day , registered patients and distributed sample pharmaceuticals as prescribed.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Family Health Center Of Southwest Florida
Fort Myers, Florida
06.2018 - 02.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Checking vitals for more than 30 patients per day
Clinical Manager
Holand Hospital
La Paz, Bolivia
10.2015 - 12.2016
- Regularly evaluated employee performance and provided feedback.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Oversaw overall operation of nursing services and patient care.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Recommended ways to reduce overhead and cut printing costs, effectively saving practice thousand of dollars
Physician
Santa Rosa Clinic
La Paz, Bolivia
07.2012 - 11.2015
- Instructed patients and families on medical diagnoses and treatment options.
- Delivered emergency treatment on-site and responded appropriately in urgent or emergency situations.
- Assessed, diagnosed, and treated emergency and chronic medical conditions.
- Took leading role in delivery of healthcare services and regularly reviewed services to spot trends or errors.
- Supervised physicians, mid-level practitioners and other health care providers and coordinated work.
Education
Master of Science - Healthcare Bussines Administration
Florida National University
Hialeah, FL05.2022
M.D. - Medicine
Escuela Latinoamericana De Medicina
Havana , Cuba02.2011
Skills
- Supply Management
- Operating EKG Equipment
- Coordinating Drug Refills
- Multi-line Telephone System Operation
- Critical Thinking
- Updating Medical Records
- Cleaning and Organizing
- Staff Management
- Business planning
- Operations management
Timeline
Medical Assistant
Vipcare
02.2021 - 02.2022
Certified Medical Assistant
Family Health Center Of Southwest Florida
06.2018 - 02.2021
Clinical Manager
Holand Hospital
10.2015 - 12.2016
Physician
Santa Rosa Clinic
07.2012 - 11.2015
Master of Science - Healthcare Bussines Administration
Florida National University
M.D. - Medicine
Escuela Latinoamericana De Medicina