Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Medical assistant
Advanced Cardiology Associates
07.2023 - Current
Enhanced patient care by accurately performing EKG testing and analyzing results
Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Sanitized, restocked, and organized exam rooms and medical equipment
Obtained client medical history, medication information, symptoms, and allergies
Insurance verification Representative
St. Mary's Medical Center
05.2020 - 02.2023
Answered telephones and directed calls to the appropriate staff
Completed insurance or other claim forms
Navigated multiple computer systems and applications and utilized search tools to find information
Registered patients in an outpatient hospital setting
Cross trained new hires as new patient access representatives
Increased access to healthcare services by assisting with insurance verification and authorization processes
Front Desk Receptionist
LA Medical Associates
03.2018 - 06.2019
Answered multi-line phone systems and promptly transferred calls
Collecting payments
Scheduled and confirming appointments test, treatments, and other procedures
Obtaining and updating patients' personal health information
Sales associate
Target
01.2016 - 01.2018
Provided superior service to customers by quickly and courteously responding to request, inquiries, suggestions, and concerns
Prepared merchandise for sales floor by pricing or tagging
Organized racks and shelves to maintain store visual appeal, engaging customers and promote specific merchandise to help promote increase sales daily
Preparing shipments for delivery to other stores or to customers who ordered online