Brooke Trahan
Metairie,LA
Summary
Training Manager that offers in store workshops and travels to other stores with District Manager for coaching and training opportunities. Successful at developing and improving employees at all levels. Good communicator, planning manager with advanced understanding of training needs for each department. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
District Training Manager
Journeys Shoes
Metairie, United States
02.2020 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
Store Manager
Journeys Shoes
Gretna, LA
02.2018 - 02.2020
Store Manager
Journeys Shoes
Gonzales, LA
11.2017 - 02.2018
Store Manager
Journeys Kidz
Baton Rouge, LA
04.2016 - 11.2017
Store Manager
Journeys Kidz
Kenner, LA
04.2015 - 04.2016
Co Manager
Journeys Shoes
Kenner, LA
09.2014 - 04.2015
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Co Manager
Journeys Shoes
Biloxi, MS
10.2013 - 09.2014
Education
High School Diploma -
Destrehan High School
Destrehan, LA05.2013
Skills
- Management Staff Collaboration
- Motivational Communication
- Employee Performance Reviews
- Interpersonal Communication Skills
Accomplishments
Authorized Auditor
Grand Open Ready Certification
Manager of The Year Award FY 2016
100k Increase Award FY 2022
Certification
Authorized Auditor
Grand Open Ready
Timeline
District Training Manager
Journeys Shoes
02.2020 - Current
Store Manager
Journeys Shoes
02.2018 - 02.2020
Store Manager
Journeys Shoes
11.2017 - 02.2018
Store Manager
Journeys Kidz
04.2016 - 11.2017
Store Manager
Journeys Kidz
04.2015 - 04.2016
Co Manager
Journeys Shoes
09.2014 - 04.2015
Co Manager
Journeys Shoes
10.2013 - 09.2014
High School Diploma -
Destrehan High School
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