SHAMARNA BROWN-OWENS
Case Manager
The Bronx,NY
Summary
Six years of experience in human services, mental health, counseling, case management/planning and safety. Ability to maintain an efficacious relationship with stakeholders and clients. Proven support system for coworkers and subordinates. Proficient in Microsoft Office Suits (Power Point, Excel, Word, Publisher, and Outlook). Possesses experience in online records, documentation, and data collection (Therap). Trained in Therapeutic Crisis Intervention (TCI) and CPR certified by the American Red Cross.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Case Planner
Sheltering Arms Children & Family Services
Bronx, NY
03.2020 - Current
- Manage case load of individuals under the age of 21 in congregate foster care setting .
- Make weekly and monthly contact visits in congregate care facility and in homes of clients.
- Maintain through case history records, write accurate progress notes and detailed reports according to City, State and agency standards.
- Arrange and supervise family visits in home and community neighborhoods.
- Review cases regularly with Supervisor and Program Director
- Collaborate with clinicians to meet mental health and health care needs of clients.
- Locate resources and make referrals to provide aid to family and youths.
- Make court appearances and gave testimonies.
- Evaluate youth's adjustment in congregate care and monitored educational and behavioral performance at home and in school.
- Shared responsibilities with agency team to direct permanency planning of each child.
- Comply with trainings and certifications to keep current with new developments and resources
Habilitation/Training Specialist
Gateway Counselling Center
Bronx, NY
10.2018 - 06.2019
- Worked closely with individuals diagnosed with intellectual , developmental and physical disabilities in community, and in class room setting.
- Maintain case records of caseload of 30 individual weekly basis.
- Collateral contact with individuals' families, congregate care staff and community providers to follow up on safety and intervention plans.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Maintained energy and enthusiasm in fast-paced environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
NY Licensed Fire Guard
NYC Fire Services And Guards
Brooklyn, , NY
04.2018 - 05.2019
- Investigated buildings, equipment, procedures and records of accidents to point out safety hazards.
- Demonstrated use of proper safety equipment to employees.
- Performed preventive and regular maintenance on fire suppression systems and alarms to keep equipment operational.
- Accurately document incident reports and maintain daily activity log.
- Consulted with customers to evaluate sites, discuss project requirements and determine optimal fire protection plans.
Paralegal (Intern)
Simmons-Grant Law Firm
New York, NY
09.2016 - 04.2017
- Prepared legal briefs, motions and pleadings for over 20 clients.
- Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
- Investigate facts and law of cases and search pertinent sources, such as public records and internet sources, to determine causes of action and to prepare cases.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Conferred with clients and other involved parties to gather and track case information.
- Performed all other tasks as delegated .
Education
Masters - Criminology and Human Services
Monroe College
New Rochelle, NY 08.2019 - 08.2022
Bachelors - Criminal Justice
Monroe College
New Rochelle, NY 08.2014 - 12.2017
Associate of Applied Science - Business
Jose Marti Technical High School
Jamaica W.I 09.2012 - 06.2014
Skills
Family services
File management
Client needs assessment
Organization and Time Management
Flexible and Adaptable
Interpersonal Communication
Timeline
Case Planner
Sheltering Arms Children & Family Services
03.2020 - Current
Masters - Criminology and Human Services
Monroe College
08.2019 - 08.2022
Habilitation/Training Specialist
Gateway Counselling Center
10.2018 - 06.2019
NY Licensed Fire Guard
NYC Fire Services And Guards
04.2018 - 05.2019
Paralegal (Intern)
Simmons-Grant Law Firm
09.2016 - 04.2017
Bachelors - Criminal Justice
Monroe College
08.2014 - 12.2017
Associate of Applied Science - Business
Jose Marti Technical High School
09.2012 - 06.2014