CPSI
Jennifer McNeil
Certified Clinical Medical Assistant
Bad Axe,MI
Summary
Detail-oriented and knowledgeable Certified Clinical Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities.
Overview
3
3
years of professional experience
1
1
Certificate
6
6
years of post-secondary education
Work History
Certified Clinical Medical Assistant
Harbor Beach Community Hospital
Harbor Beach, MI
04.2021 - Current
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Prepared initial patient charts for admission.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ambulated, turned and positioned patients.
- Obtained pre- and post-treatment vital signs and weight.
Crew
SUBWAY®Restaurants
Bad Axe, MI
02.2019 - 05.2019
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
Manager
McDonald's
Bad Axe, MI
02.2018 - 01.2019
- Maintained professional, organized and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Crew
McDonald's
Bad Axe, MI
01.2017 - 02.2018
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Trained new team members on procedures, customer service and sales techniques.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
Education
Certification - Medical Assistant
Dorsey School of Business
Saginaw, MI 03.2020 - 04.2021
High School Diploma -
Harbor Beach High School
Harbor Beach, MI 09.1997 - 06.2002
Skills
Specimens collection and processing
undefinedAccomplishments
Was on the Dean's List all thru her College Training.
Completed Competentencies in Phlebotomy.
Software
Excel
Certification
CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Harbor Beach Community Hospital
04.2021 - Current
Certification - Medical Assistant
Dorsey School of Business
03.2020 - 04.2021
Crew
SUBWAY®Restaurants
02.2019 - 05.2019
Manager
McDonald's
02.2018 - 01.2019
Crew
McDonald's
01.2017 - 02.2018
High School Diploma -
Harbor Beach High School
09.1997 - 06.2002
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