Viridiana Bueno
Delano,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Quality Control
Full Steam Staffing
07.2023 - 10.2023
- Manages process by which software, hardware, consumer goods, and other items are checked after various stages of production to ensure standards are met.
Quality Control/Packer
Randstad
10.2022 - 04.2023
- Pull, pack, weigh, and label products based on daily orders
- Ensure all packages are properly packaged and sealed
- Meet customer orders in a timely manner
- Maintain a clean, sanitary, and safe work area.
General Labor Lead
Axcess Staffing
08.2021 - 04.2022
- Trained and Developed new employees
- Successfully managed a team of 12 employees, ensuring that all tasks were completed in a timely and efficient manner.
Customer Service Representative
Walmart
07.2013 - 04.2017
- Processed customer orders, returns, and refunds
- Utilized problem-solving skills to quickly resolve customer issues
- Processed customer service transactions in a timely manner
- Processes payments via cash, check, or credit card
- Managed customer accounts to ensure payments were received on time
- Wire money
Education
Job Skills Certificate: General Business -
Bakersfield College
Delano, CA02.2024
High School Diploma -
Robert F. Kennedy High School
Delano, CA06.2011
Skills
- Payment Processing
- Resolving Conflict
- Attention to detail
- Multitasking
- Flexibility
- Trustworthiness
- Computer Skills
- Deposits Handling
- Office Applications
- Quality Control
- Bilingual
- Leadership
- Customer Service skill
- Communication
- Team player
- Work ethic
Timeline
Quality Control
Full Steam Staffing
07.2023 - 10.2023
Quality Control/Packer
Randstad
10.2022 - 04.2023
General Labor Lead
Axcess Staffing
08.2021 - 04.2022
Customer Service Representative
Walmart
07.2013 - 04.2017
Job Skills Certificate: General Business -
Bakersfield College
High School Diploma -
Robert F. Kennedy High School
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