Joshua Christensen
Senior Product Strategy
Chicago,IL
Summary
Product & UX Strategy Leader with 20+ years of experience in digital product design, user experience strategy, and human-centered innovation. Proven success leading cross-functional teams through all stages of the product lifecycle. Adept in transforming ambiguous challenges into scalable solutions, integrating AI into workflows, and building design systems that drive adoption and business impact. Expert in Microsoft-based ecosystems (Power Platform, Copilot, SharePoint, Teams) and agile methodologies.
Overview
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Director, Product Strategy & UX Design
Avanade
05.2022 - 07.2024
Led an 18-person cross-functional team delivering human-centered tools across Microsoft platforms. Oversaw product strategy, UX research, design ops, and AI integration using Copilot.
Group Manager, UX Strategy & Product Innovation
Avanade
11.2019 - 05.2022
Managed UX and product strategy teams. Directed research, testing, and design iterations to improve usability and adoption.
Manager, UX & Product Development
Avanade
11.2016 - 11.2019
Led enterprise product design initiatives. Developed scalable design systems and aligned digital experiences with compliance and business goals.
Sr. Consultant, UX & Solution Development
Avanade
12.2014 - 11.2016
Led design thinking engagements and UX prototyping for digital transformation programs.
User Experience Designer
DDB
10.2011 - 11.2014
- Championed accessibility guidelines throughout all stages of the design process to accommodate users with disabilities and promote inclusivity within our products.
Information Architect
Adage Technologies
08.2006 - 11.2007
- Conducted comprehensive user research to identify areas for improvement in existing information structures.
- Championed empathetic design thinking within the organization by incorporating end-user perspectives into every aspect of the information architecture process.
- Applied industry-standard methodologies such as card sorting and tree testing to validate proposed information architectures before implementation.
- Reduced bounce rates by streamlining content organization and simplifying interface elements.
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
People management
Project management
Team management
Creativity and innovation
Strategies and goals
Project coordination
Employee development
Organizational development
Budget management
Business planning
Issues resolution
Negotiation
Contract and vendor management
Hiring and retention
Rules and regulations
Business development
Contract negotiation
Partnerships and alliances
Corporate communications
Story pitching
Education
Associate of Science - Information Technology
09.1997 - 09.1999
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