Joshua Dooley
Garden City,ID
Summary
Proficient as a Senior Systems and Database Specialist with more than 10 years experience in using SQL for all database needs. Strive to seek what works best and achieve end results that not only meets what is needed, but also with asking questions to obtain what meets requirements that may not have been thought about. Hardworking and passionate about helping others and getting what is desired and needed within proper timeframes; while keeping track of project deadlines and prioritizing what is needed.
Overview
15
15
years of professional experience
Work History
Senior Systems and Database Specialist
Digestive Health Clinic LLC
Boise, ID
08.2011 - Current
- Maintain, customize, update, install, and upgrade company EMR system to allow for more positive experience for more than 100 users; Create, maintain, and modify various SQL Stored Procedures as it relates to EMR system; Maintain and alter data within SQL database to ensure accuracy and compliancy with government health regulations; Communicate and adhere to all deadlines; Maintain, install, and run interface systems for lab and pathology reports; Open support tickets and collaborate with EMR vendors regarding EMR based issues until resolution or known issue incident creation has been established; Provide IT support to Board of Directors, providers and clinic staff; Use of online ticketing system to track and log various work requests and tasks; Remotely connect to end-users’ computers to perform various troubleshooting tasks; Upgrade and maintain servers, Install and move SQL databases to meet specifications set by EMR vendor within their White Papers; Attend trainings and participate in online courses to stay current and be ever more useful to those I assist
EMR Consultant
Neuroscience Associates
Boise, ID
09.2017 - 02.2021
- Remote connection to client server to perform backups, updates and SQL access; Gathered vital patient data for doctors as requested into proper format; communicate with client’s IT support team and client for jobs to be performed and for system related issues that may arise; assist with setup of reporting system and training client on setup and use of system to help ensure compliance with guidelines set forth by CMS
Medical Assistant
Digestive Health Clinic LLC
Boise, ID
11.2010 - 08.2011
- Performed patient care; Update patient charts to ensure current medication information, and medical history for patient; Process and obtain lab, radiology, and pathology orders and results; Provide patient education for colonoscopies and EGDs
Education
Medical Assistant Course Completion Certificate - Medicine
College of Western Idaho
Nampa, ID10.2010
Bachelor of Arts - History
Northwest Nazarene University
Nampa, ID12.1999
Skills
- SQL Server 2008/2012/2014/2016
- Program maintenance, upgrade/install, customization
- Database maintenance, administration, stored procedures, report creating
- Daily Use of MS Office (Word, Excel, Notebook, Outlook)
- IT support for end users, training for upgrades to systems
- Opening support tickets when bugs are found in system that requires proprietary functionality
- Self-motivated
- Creative problem solving
Timeline
EMR Consultant
Neuroscience Associates
09.2017 - 02.2021
Senior Systems and Database Specialist
Digestive Health Clinic LLC
08.2011 - Current
Medical Assistant
Digestive Health Clinic LLC
11.2010 - 08.2011
Medical Assistant Course Completion Certificate - Medicine
College of Western Idaho
Bachelor of Arts - History
Northwest Nazarene University
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