Allison Gibbons
Newport ,OR
Summary
Well-rounded office assistant possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
5
5
years of professional experience
Work History
Receptionist
Digestive Health Clinic
Nampa, ID
12.2022 - 08.2023
- Answered all incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for patients
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed patient referrals and called to request insurance referrals as needed
- Managed cashier duties by handling co-pays and billing
- Set up zoom appointments and called patients to confirm
- Created and maintained patient charts
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat and sanitary reception area.
- Answered multiple phone lines
Vet Technician
OnPoint Vet Hospital
Middleton, ID
07.2021 - 08.2022
- Completion of client intakes including recording patient weight, obtaining medical history, and taking vitals
- Administering drugs via IV, IM, Sub Q, PO
- Performing laboratory diagnostics such as blood and urine machines, PCVs, protein levels and specific gravities
- Collect Samples from patients including blood draws, cystocentesis, cytologys
- Restrain and stabilized animals during examination and treatment to prevent injuries.
- Performing Radiographs
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Prepared and labeled medications and instructed client on administration.
Veterinary Technician
Lakeshore Animal Hospital
Nampa, Idaho
10.2020 - 06.2021
- Prepping animals and instruments for surgery
- Answering phones and scheduling appointments
- Entering exams and notes into patients' medical records
- Clean exam rooms, operation rooms, kennels, and cages including: emptying garbage receptacles, doing the laundry, and sweeping and mopping floors.
- Answering customer questions and providing excellent customer service.
Veterinary Technician
Caldwell Veterinary Hospital
Caldwell, ID
08.2018 - 06.2020
- Prepping animals and instruments for surgery
- Assist with diagnostic tests such as x-rays, blood work, and ultrasounds
- Administer anesthesia and monitor animals throughout surgery as well as providing post operative care
- Provide excellent customer service to owners while checking them in and out, and communicating to them the home care instructions for their animals.
- Answering phones and Scheduling Appointments
- Communicate results and animal status to owners in a professional and compassionate manner
- Administer medications to animals including vaccinations, anesthesia, sedation, and drawing blood for lab work
- Assist with Equine Dentals
- Monitor, observe, and report the behavior and condition of animals
- Provide comfort and restraint of pets during examinations and medical care procedures
- Clean exam rooms, operation rooms, kennels, and cages including: emptying garbage receptacles, doing the laundry, and sweeping and mopping floors.
Education
High School Diploma -
Newport High School
2017
Skills
- Excellent oral and written communication skills
- Customer service-focused
- Front Office Management
- Data Entry
- Mail Handling
- File Maintenance
- Scheduling
- Strong Work Ethic
- Insurance Eligibility Verifications
Affiliations
- Equine Science Proficiency Award, 9th Place in Judging, National Hippology Contest; Louisville, KY 2014
- First Place Individual; 4-H Hippology District Competition 2014
- 2nd Place Team Award, State of Idaho Hippology Competition, 2014
- Reserve FFA Champion, Canyon County Fair, 2013
- 3rd place State of Idaho 4-H Individual Hippology Competition, 2013
- 3rd place; State of Idaho 4-H Team Hippology Competition, 2012
- State Champion Team; State of Idaho Hippology Competition, 2011
- High Point Grade Horse Champion, Canyon County Fair, 2007
Timeline
Receptionist
Digestive Health Clinic
12.2022 - 08.2023
Vet Technician
OnPoint Vet Hospital
07.2021 - 08.2022
Veterinary Technician
Lakeshore Animal Hospital
10.2020 - 06.2021
Veterinary Technician
Caldwell Veterinary Hospital
08.2018 - 06.2020
High School Diploma -
Newport High School
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