Nicole Gazaway

• Manage entire operation of restaurant during scheduled shifts.
• Assist in the business plan as directed by the General Manager.
• Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
• Respond to customer complaints, taking prompt and appropriate action to resolve the problem and ensure customer satisfaction is maintained.
• Assist in optimizing profits by controlling product and labor costs. Communicate and oversee the execution of product promotions.
• Conduct performance reviews.
• Prepare hourly employee schedules.
• Do the deposites.
• Create sales spreadsheet for the EOD reports.

My daily tasks as a shift leader were maintaining safety and sanitation, complying with regulations, training employess, and perform organized tasks to ensure team members work efficiently and effectively.

Sonic was my first job at the age of 15, I learned so much and became more independent. I was startinging to climg the latter in management then i became pregnant in 2007. I decited to quit when I was 7 months pregnant. I was then a stay at home mother for four years until my daughter started school.