John Henry Boes
New York,New York
Summary
Dynamic professional with 13 years' experience in technology and engineering roles, including leadership at AlphaSights, overseeing global IT operations, telephony systems, network infrastructure, cybersecurity, and SOC 2 compliance. Collaborated with CXO leadership to innovate processes, optimize resources, and align technology initiatives with business objectives.
Overview
14
14
years of professional experience
Work History
Manager, IT Engineering
AlphaSights
09.2020 - 12.2023
- Led global IT operations, managing telephony systems, network infrastructure, and cybersecurity across 8 offices spanning US, EMEA, and APAC regions.
- Orchestrated SOC 2 compliance efforts, implementing stringent security controls and meeting regulatory requirements without disrupting flow of business
- Directed a team of 24 engineers, driving initiatives in ITIL/change control, procurement, and financial budgeting to optimize resource allocation and streamline processes.
- Collaborated with CXO leadership to innovate processes, align technology initiatives with business objectives, and drive operational efficiency.
- Leveraged 13 years of technology and engineering experience, including leadership roles at Apple and AlphaSights, to architect and manage robust IT solutions.
Senior IT Engineer
AlphaSights
09.2018 - 09.2020
- Implemented SPF, DKIM, and Google's BIMI verification protocols to resolve email deliverability issues, boosting sales/outreach effectiveness and yielding a 20% increase in sales conversion in the following quarter by rectifying account blockages caused by email spam marking.
- Elevated phone-based sales outreach "pickup rate" by meticulously examining telephony infrastructures, analyzing the implementation of STIR/SHAKEN compliant practices by industry leaders such as Hiya and TNS. Additionally, strategically registered company-owned phone numbers on reputable platforms like "freecallregistry," thereby bolstering their global credibility and substantially enhancing call acceptance rates.
- Pioneered automation of over 80% of our ticketing system using AI services, reducing manual workload and improving response times, allowing other engineers to focus on more business-critical tasks.
- Single-handedly initiated and developed Confluence database, serving as a centralized knowledge repository for engineering team, which then served as intake for our ticketing AI, boosting its efficiency.
Engineer
Apple
05.2010 - 08.2018
- Advanced through roles at Apple to become a hardware engineer at corporate headquarters, specializing in the development of highly confidential prototype iPhone hardware with regular travel to China for project coordination and execution.
Skills
- Financial Budgeting (CAPX/OPX)
- ITIL Expertise
- Procurement and Vendor Management
- Network Infrastructure Management
- Compliance and Regulatory Knowledge
- Leadership and Team Management
- Incident Response and Disaster Recovery Planning
- SOC 2 (L1/L2) Accreditation & ISO 27001
Timeline
Manager, IT Engineering
AlphaSights
09.2020 - 12.2023
Senior IT Engineer
AlphaSights
09.2018 - 09.2020
Engineer
Apple
05.2010 - 08.2018
Similar Profiles
Ethan RosenbergEthan Rosenberg
Senior Client Development Associate at AlphaSightsSenior Client Development Associate at AlphaSights
Adele FratesiAdele Fratesi
Incoming Summer 2025 Client Services Associate at AlphaSightsIncoming Summer 2025 Client Services Associate at AlphaSights
OLIVIA ZABANOLIVIA ZABAN
Client Service Associate at AlphaSightsClient Service Associate at AlphaSights
Samantha L. BaronSamantha L. Baron
Client Service Associate at AlphaSightsClient Service Associate at AlphaSights
Preeti KattubadiPreeti Kattubadi
Hedge Fund Co-Founder at Preeti Capital LLCHedge Fund Co-Founder at Preeti Capital LLC