Dayja Huff
Summary
Driven professional with a comprehensive background in animal care and customer service, notably at Williamson County Animal Center. Excelled in enhancing animal wellbeing and customer satisfaction through effective organization, teamwork, and a keen attention to detail. Proven ability to manage emergencies and improve operational efficiencies, demonstrating exceptional time management and animal behavior skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Emergency Vet Clinic
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist
Frontier Veterinary Clinic
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Animal Control Officer
Williamson County Animal Center
12.2022 - 02.2024
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
Kennel Technician
Williamson County Animal Center
10.2021 - 12.2022
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
Education
Associate of Science -
Nashville State Community College
Nashville, TNSkills
- Organization skills
- Time Management
- Data Entry
- Animal Behavior
- Animal Care
- Teamwork and Collaboration
- Attention to Detail
Timeline
Receptionist
Emergency Vet Clinic
07.2024 - Current
Receptionist
Frontier Veterinary Clinic
03.2024 - Current
Animal Control Officer
Williamson County Animal Center
12.2022 - 02.2024
Kennel Technician
Williamson County Animal Center
10.2021 - 12.2022
Associate of Science -
Nashville State Community College
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