Casey Phillips
Essex,MD
Summary
Self directed, resourceful and passionate driven professional with 19 years experience in the dental, oral surgery and insurance fields. Bringing strong clerical, exceptional and extensive skills. Highly organized and communication skills to provide effective support to any office. I am a great all-rounder and an expert multi tasker. Authorized to work in the US for any employer
Overview
1
1
Certification
22
22
years of professional experience
Work History
Front Desk
Thomas Tzomides DDS
Baltimore, MD
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Checked patient’s in and out
- Collected copays
- Figured out copays
- Answered multi phone lines
Front Desk Receptionist
Oral Surgery Associates
Bel Air, MD
06.2020 - Current
- Checking patients in and out. Verifying benefits, obtaining pre authorizations for office and hospital procedures. Treatment planning for patients and making patients aware of copays prior to surgery. Provide excellent customer service and schedule appointments. Insurance claim follow up and appeals. Posting insurance payments and appropriate adjustments.
Front Desk
Timothy Carrion D.D.S.
Baltimore, MD
04.2004 - 11.2018
- Checking patients in and out. Verifying benefits. Obtaining pre authorizations for office and hospital procedures. Treatment planning for patients and making patients aware of copays prior to surgery. Provide excellent customer service and schedule appointments. Insurance claim follow up and appeals. Posting insurance payments and making the required adjustments.
Education
High School Diploma - undefined
Eastern Vo Tech High School
01.1998
Skills
Front Office
Front Desk
Dentrix
Insurance Verification
Office Experience
Office Management
Dental Receptionist
ICD-10
Medical Office Experience
Medical Scheduling
Medical Billing
Clerical Experience
CPT Coding
Medical Coding
Phone Etiquette
Medical Records
Anatomy Knowledge
Certification
- CPR
- May 2022 to May 2024
- CPR Certified
Timeline
Front Desk
Thomas Tzomides DDS
02.2025 - Current
Front Desk Receptionist
Oral Surgery Associates
06.2020 - Current
Front Desk
Timothy Carrion D.D.S.
04.2004 - 11.2018
High School Diploma - undefined
Eastern Vo Tech High School