Compassionate Social Services Coordinator with background in managing casework, developing community outreach programs, and providing client support. Strengths include effective communication, problem-solving skills, and ability to work well under pressure. Significant impact made in previous roles through improved program effectiveness and enhanced client satisfaction.
Overview
13
13
years of professional experience
Work History
Personal Care Assistant
Private Care
Bakersfield, CA
05.2012 - Current
Provided emotional support to clients during difficult times.
Built strong and trusting rapport with clients and loved ones.
Drove clients to doctors' appointments and social outings.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Social Services Director
Shafter Nursing Care
Bakersfield, CA
12.2021 - 09.2024
Assesses residents upon admission, quarterly, and upon change of condition for social service needs.
Coordinates referrals and services, ensuring appropriate mental health intervention when needed.
Appropriate discharge planning, as needed or requested.
Collaborate with the health care team to create an individualized care plan for residents.
Facilitate care plan meetings with the family and the resident to communicate progress and address concerns.
Performed psychosocial assessments and documented casework.
Mental Health Support Worker
Crestwood Behavioral Health Center
Bakersfield, CA
02.2013 - 04.2022
Developed and implemented mental health programs to promote positive social and emotional well-being.
Assessed patients for risk of suicide attempts or harmful behavior toward others.
Guided clients in developing skills or strategies for dealing with problems.
Organized community outreach events to raise awareness about the importance of mental health care.
Responded to crisis situations when severe mental health and behavioral issues arose.
Assisted in developing policies related to mental health services within the organization.
Provided guidance and support to clients on their journey towards recovery.
Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.