Gabriella Sanchez
Northridge,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
7
7
years of professional experience
Work History
Membership Service Assistant
CSUN Student Recreation Center
01.2024 - Current
- Sold memberships and personal training sessions to new customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Led tours of the facility to show prospects amenities and other benefits of membership.
- Implemented safety protocols throughout the facility and maintained a secure workout space for all users.
Trader Joes Crew Member
Trader Joes
08.2022 - 04.2023
- Assisted customers with locating items and answering questions.
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Developed strong relationships with customers through excellent interpersonal skills, fostering loyalty and repeat business.
- Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.
- Pleasantly greeted customers and provided prompt and courteous service.
Child Care Giver
Care.com Inc
10.2017 - 03.2023
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Safeguarded children's well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
Education
Current Student - Nutrition And Dietetics
Cal State University Northridge
Northridge, CA05.2025
Some College (No Degree) - Nursing
Los Positas Community College
Livermore, CA 01.2017 - 06/2021
CCMA Certification - Clinical Medical Assisting
Contra Costa Career Medical College
Antioch, CA12.2019
High School Diploma -
Amador Valley High School
Pleasanton, CA06.2017
Skills
Team player attitude
- Strong Organization
- Customer service expertise
- Sales experience
- Problem-solving abilities
- Excellent Communication
- Understanding Customer Needs
- Issue and Complaint Resolution
- Attention to Detail
- Calm and Professional Under Pressure
Nutrition and Dietetics
I am a Junior as CSUN passionate about Nutrition and Dietetics
Timeline
Membership Service Assistant
CSUN Student Recreation Center
01.2024 - Current
Trader Joes Crew Member
Trader Joes
08.2022 - 04.2023
Child Care Giver
Care.com Inc
10.2017 - 03.2023
Some College (No Degree) - Nursing
Los Positas Community College
01.2017 - 06/2021
Current Student - Nutrition And Dietetics
Cal State University Northridge
CCMA Certification - Clinical Medical Assisting
Contra Costa Career Medical College
High School Diploma -
Amador Valley High School
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