Jovan Rubio
Young Harris,GA
Summary
Accomplished Lead Banquet Server at Brasstown Valley Resort and Spa, excelling in event planning assistance and staff training. Demonstrated expertise in hospitality service, enhancing customer satisfaction, and leading teams to success. Skilled in banquet coordination and stress tolerance, consistently ensuring memorable guest experiences.
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Overview
2
2
years of professional experience
Work History
Lead Banquet Server
Brasstown Valley Resort and Spa
08.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged linens and table settings according to seating plan and event theme.
- Worked with banquet manager to coordinate event set up and schedule.
- Help lead the banquet staff in success and great customer satisfaction.
Host
Longhorns Steakhouse
01.2023 - 10.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Education
No Degree -
Union County High School
Blairsville, GA05-2025
Skills
- Menu knowledge
- Staff Training and Development
- Strong leadership
- Event Planning Assistance
- Stress Tolerance
- Customer Service
- Guest Needs Analysis
- Post-event breakdown
- Hospitality service expertise
- Banquet Coordination
BSA (Boy Scouts Of America
BSA has profoundly influenced my life by instilling strong moral values and a commitment to community service, all while maintaining a positive attitude. Through various leadership roles and outdoor activities, I have learned the importance of teamwork, responsibility, and perseverance. Countless days and nights spent outdoors in challenging conditions have strengthened my resilience and tolerance for difficult situations. The skills I've gained, from camping and survival techniques to community engagement and leadership, have shaped me into a more confident and capable individual.
Timeline
Lead Banquet Server
Brasstown Valley Resort and Spa
08.2023 - Current
Host
Longhorns Steakhouse
01.2023 - 10.2023
No Degree -
Union County High School
Similar Profiles
Lauren WalkerLauren Walker
Server at Brasstown Valley ResortServer at Brasstown Valley Resort
Amber RoblesAmber Robles
Front Desk Agent at Green Valley Ranch Resort Spa & CasinoFront Desk Agent at Green Valley Ranch Resort Spa & Casino
Rolly AsuncionRolly Asuncion
COOK at Green Valley Ranch Resort Spa & CasinoCOOK at Green Valley Ranch Resort Spa & Casino
Brian FreeBrian Free
Clinical IT at Union Health CenterClinical IT at Union Health Center
Rachel BeasenburgRachel Beasenburg
Video Client Care Specialist at SpectrioVideo Client Care Specialist at Spectrio