Your Name

• Executive management (CxO) relationship building and maintenance.
• Define and execute account mining strategy with revenue and profitability targets QoQ and YoY.
• Collaborate with IT and Business to define transformational projects roadmap (ECC Strategy, BI Roadmap, Cloud Strategy and Mobility strategy related to enterprise applications).
• Oversee delivery and operations of ongoing support and maintenance programs.
• Lead and manage Innovation Council for continuous improvement in service delivery.
• Manage a team of 100+ consultants and managers in a global delivery model.
• Lead and manage RFP’s, proactive IT solution presentations (Cloud, BigData etc).
• Monthly and Quarterly business reviews with VPs, SVPs, CIO, CCO and CFO.

Major Programs/Projects:

• Oversee SAP ECC global support & maintenance and roll-outs including SD, FICO, SRM, CRM, HR, PP, MM, QM, WM & Basis.
• Business Intelligence projects in IBM DataStage, SAP BW, SAP BO and strategic roadmap definition for client’s BI platform.
• Enterprise Content Management using Documentum and Sharepoint for various development and support projects.
• Directly manage compliance and regulatory affairs projects for adherence to Computer System Validation norms.
• Drive Innovations through proactive problem management, knowledge portal, SAP Solution Manager, SLA Dashboards in BO.
• Implementation methodology was ASAP (ECC) and Agile – Scrum (eCommerce implementation)

• Lead and manage delivery of development and support projects for enterprise and R&D content management applications, LMS.
• Project Manager and business analyst for eCOMP, Clinical Trials Management solutions
• Worked with infrastructure and operations vendors for technical environment setup.
• Championed service delivery through ITIL V2 framework for IM, PM, CM & SM.
• Managed a team of 70+ consultants spread across continents.
• Projects and programs delivered using Agile-Scrum methodology (Scrum – Master) with 0 UAT defects.
• Strategic planning with PMO for process adherence and quality improvement.
• Weekly, Monthly and Quarterly business review with Dir, VP, SVP & CIO.

Major Programs/Projects:

• Galaxy – Project Manager for a global sourcing and procurement business in a fixed bid, 8 month development project with 200+ screens and 30+ critical reports. On-Time, on Budget and no major UAT defects.
• eCOMP – Project Manager for Compliance Monitoring and escalation solution using .Net and integration with Siebel CTMS.

• Requirements gathering, analysis and functional testing.
• Executed the project with zero UAT defects.
• Risk management with quantitative techniques (RPN methodology)
• Execution of the project with a blend of Agile methodology for critical modules and V-Process model for non-business critical modules.
• Responsible for all facets of project management including budgeting, scheduling and resourcing.
• Integration coordinator for project development & testing and external interfaces.
• Review of overall system architecture and high level design

• Requirement gathering & analysis with UI design using techniques such as focus group discussions, white-boarding and prototyping.
• Cost & effort estimation for technical design, development and testing.
• Project co-ordination including multiple vendors for design and development.
• Risk Management and quality initiative by implementation of Lean tenets
• Lead for functional and integration testing and facilitation of end user testing.
• Documentation of end user training manuals and conducted classroom trainings for end users.

• Introduced DSSS+ (Six Sigma) methodology for improvement in quality of deliverables
• Responsible for Project Planning, resource forecasting and reporting using E-Cube (Wipro proprietary PM Tool) for project execution and tracking
• Led and managed external quality audits and successfully cleared all internal audits (including ISO Audit)
• Responsible for requirements gathering and documentation for critical applications/modules
• Introduced lean management and gained significant productivity improvements (>25%)