Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Hands

Orient,NY

Summary

Driven and adaptable professional with a proven track record at Black Sheep Bagels, excelling in fast-paced environments through exceptional multitasking and customer service skills. Demonstrated ability to enhance operational efficiency and customer satisfaction, leveraging strong communication and problem-solving abilities. Committed to maintaining high safety and quality standards, contributing to significant improvements in customer experience and team productivity. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Food Service Worker

Black Sheep Bagels
09.2022 - 09.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Developed and maintained positive relationships with customers to enhance service.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Cleaned and organized kitchen, dining and service areas.

Home Health Care Worker

Peconic Landing
08.2021 - 04.2022
  • Assisted patients with daily living activities, resulting in a higher quality of life.
  • Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
  • Provided essential support for clients with disabilities by assisting in adaptive equipment usage and performing transfers safely.
  • Supported families by offering respite care services, allowing them to recharge while ensuring their loved ones received proper attention.
  • Understanding people's different tastes and catering to customers needs based off of what they said.

Education

Bachelor of Arts - Interior Design

New England Institute of Technology
East Greenwich, RI
06.2028

Associate of Arts - General Studies

Suffolk County Community College
Riverhead, NY
12.2021

High School Diploma -

Greenport High School
Greenport, NY
06.2015

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Positive Attitude and Energy
  • Team Oriented
  • Fast-Paced Environment
  • Working Quickly

Timeline

Food Service Worker

Black Sheep Bagels
09.2022 - 09.2023

Home Health Care Worker

Peconic Landing
08.2021 - 04.2022

Bachelor of Arts - Interior Design

New England Institute of Technology

Associate of Arts - General Studies

Suffolk County Community College

High School Diploma -

Greenport High School
Shannon Hands