Jaylee Trejo
Phoenix,AZ
Summary
I am a highly motivated employee and student with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Sanderson Lincoln On Bell Road
Phoenix, AZ
12.2021 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Assisted with special projects assigned by management when required.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Barista
Albertsons
Phoenix , AZ
01.2021 - 11.2021
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Gave details on coffee blends and preparation descriptions to customers.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Greeted guests with pleasant smile and superior customer service.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Collected payments and provided accurate change.
- Operated cash register to process payments from customers.
- Created attractive displays of products for sale at the counter area.
Education
High School Diploma -
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ05.2025
Skills
- Organization Skills
- Verbal and Written Communication
- Time Management
- Service-Oriented Mindset
- Multitasking and Prioritization
- Positive and Professional
Accomplishments
- Received the Presidential Scholarship
- Been awarded by completing a Nurse Aid program
Certification
- Certified to give CPR
Languages
English
Full Professional
Timeline
Receptionist
Sanderson Lincoln On Bell Road
12.2021 - Current
Barista
Albertsons
01.2021 - 11.2021
High School Diploma -
Maricopa Community Colleges - Paradise Valley Community College
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