Decima Van Hook
Server
Long Beach,CA
Summary
Service-oriented Server with 4+ years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with clear, comprehensive and directive supervision.
Overview
6
6
years of professional experience
Work History
Bartender/Server Shift Leader
Cha Cha's Latin Kitchen
Brea, CA
10.2018 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Server
Fullerton Brew
Fullerton, CA
02.2016 - 01.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Bachelor's - Psychology
California State University - Fullerton
Fullerton, CA 05.2021 - Current
Skills
Specials Promotion and Upselling
Staff Training
High Energy and Stamina
Customer Service and Rapport
High Volume Dining
Timeline
Bachelor's - Psychology
California State University - Fullerton
05.2021 - Current
Bartender/Server Shift Leader
Cha Cha's Latin Kitchen
10.2018 - Current
Server
Fullerton Brew
02.2016 - 01.2019