Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Krystal Kee

901 Tramway Blvd NE Unit 52,NM

Summary

Experienced banking professional with strong attention to detail and commitment to upholding high ethical standards. Dedicated to ensuring optimal security measures and delivering exceptional customer satisfaction, while consistently achieving ambitious sales targets. Possessing extensive knowledge of industry regulations and expertise in implementing asset protection strategies. Seeking a full-time position that presents professional challenges, leveraging exceptional interpersonal skills, excellent time management abilities, and problem-solving capabilities. Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer [Number] years of related experience to a challenging position with room for advancement.

Overview

7
7
years of professional experience

Work History

Exchange Banker

The Downs Racetrack & Casino
09.2023 - 03.2024
  • Experience handling large amounts of cash and executing financial transactions accurately.
  • Knowledge of gaming industry regulations and compliance with anti-money laundering procedures.
  • Customer service skills to assist and interact with a diverse clientele in a professional manner.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in casino management systems and cash register operation specific to casino operations.

Bank Teller Supervisor

First Convience Bank
09.2021 - 08.2022
  • Counted cash drawers and made bank deposits.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Examined tellers' reports of daily transactions for accuracy.
  • Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.

Cashier Supervisor

Circle K
06.2018 - 07.2020
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Sales Associate

Marshalls
08.2017 - 02.2018
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

GED -

CNM

Skills

  • Consumer banking
  • Investment Management
  • Business Development
  • Financial analysis and reporting
  • Customer Service
  • Cash Handling
  • Cash Management

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Timeline

Exchange Banker

The Downs Racetrack & Casino
09.2023 - 03.2024

Bank Teller Supervisor

First Convience Bank
09.2021 - 08.2022

Cashier Supervisor

Circle K
06.2018 - 07.2020

Sales Associate

Marshalls
08.2017 - 02.2018

GED -

CNM
Krystal Kee