MACIE GOSSEN
Lafayette,Louisiana
Summary
Highly skilled and enthusiastic Registered Nurse with more than twelve years of experience caring and advocating for patients from all walks of life. Compassionate innovator who can provide excellent assessment skills, attention to quality metrics, oversight of fiscal responsibilities, and excellent performance to improve health care management.
Overview
11
11
years of professional experience
Work History
Patient Care Manager of Admissions
Heart of Hospice
01.2018 - 01.2024
- Oversaw day-to-day operations of the clinical admissions team, ensuring seamless coordination between all members of the care team.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Collaborated with physicians and other healthcare professionals to develop comprehensive treatment plans for patients.
- Served as a key liaison between patients, families, physicians, and other healthcare providers to ensure seamless coordination of services.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
Neonatal Intensive Care Registered Nurse
Lafayette General Medical Center
01.2013 - 12.2017
- Experience in providing the highest quality of care to the neonatal population of a Level III Intensive Care Unit
- Communicated daily within a large interdisciplinary team to address the needs and concerns of the neonatal population served
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Educated and supported caregivers, provided bereavement care, breastfeeding education and support, and comprehensive discharge teaching.
Admit/Discharge Registered Nurse
Lafayette General Medical Center
09.2012 - 10.2013
- Facilitated admissions, discharges, and transfers in a timely and efficient manner
- In depth knowledge of formulating plans of care and establishing priorities necessary to achieve the highest standard of care for our patients
- Organized and managed care of patients undergoing various therapies and procedures.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
Education
Bachelor of Science - Nursing
University of Louisiana at Lafayette
Lafayette, LA2011
Skills
- Relationships and Rapport
- Process Improvement
- Multitasking Abilities
- Patient Education
- Quality Improvement
- Team Leadership
- Problem Solving
- Time Management
- Organizational Skills
- Adaptability and Flexibility
- Patient Advocacy
- Clinical Knowledge
- Care Coordination
- Medical Chart Documentation
- Customer Assistance
Additional Information
- Current Louisiana Registered Nurse License # 136088
- Employee of the Year 2019- Heart of Hospice
- Willing & eager to obtain advanced certification towards mastery of a nursing specialty
Timeline
Patient Care Manager of Admissions
Heart of Hospice
01.2018 - 01.2024
Neonatal Intensive Care Registered Nurse
Lafayette General Medical Center
01.2013 - 12.2017
Admit/Discharge Registered Nurse
Lafayette General Medical Center
09.2012 - 10.2013
Bachelor of Science - Nursing
University of Louisiana at Lafayette
Similar Profiles
Tomica Saunders-RoseTomica Saunders-Rose
Certified Nursing Assistant at Heart Of HospiceCertified Nursing Assistant at Heart Of Hospice
Addison DuplechainAddison Duplechain
Social Worker at Heart of HospiceSocial Worker at Heart of Hospice
Christian StellyChristian Stelly
Patient Care Manager at Heart Of HospicePatient Care Manager at Heart Of Hospice