Microsoft office
Blake Okafor
Server
Huntsville,TX
Summary
I have many years of experience in customer service and software based skills. Looking to contribute to company goals by combining both in order to increase customer satisfaction. I am know for my hardworking nature and agreeable disposition, always willing to help customers and co-workers whenever I can.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Server
Buffalo Wild Wings
Hunstville, United States
09.2020 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Retail Associate
Duluth Trading
Houston, Texas
01.2019 - 08.2019
- Maintained clean sales floor and straightened and faced merchandise.
- Supported loss prevention goals by monitoring shopper behavior.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
Customer Service Associate Cashier
HEB Grocery Store
Houston, Texas
10.2013 - 11.2018
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
High School Diploma -
Mayde Creek High School
Houston, TX 08.2009 - 05.2012
Bachelor of Science - Biology With A Minor in Computer Science
Sam Houston State University
Huntsville, TX 01.2021 - Current
Skills
Customer assistance
Written and verbal communication
Microsoft office
Keyboarding
Software
Keyboarding
Windows 7 and up
Interests
Biology
Technology
Video games(PC)
Anime
Timeline
Bachelor of Science - Biology With A Minor in Computer Science
Sam Houston State University
01.2021 - Current
Server
Buffalo Wild Wings
09.2020 - Current
Retail Associate
Duluth Trading
01.2019 - 08.2019
Customer Service Associate Cashier
HEB Grocery Store
10.2013 - 11.2018
High School Diploma -
Mayde Creek High School
08.2009 - 05.2012