Jennifer Cobb
Corbin,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Practice Manager
Heartland Veterinary Partners
10.2008 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
- Oversaw accounting, budgeting, and financial reporting.
- Boosted staff morale by offering constructive feedback and specific direction.
- Created and implemented organizational policies and procedures.
- Addressed and remedied all patient or team member issues.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Assessed processes and procedures, complying with OSHA, and patient privacy regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Director
Happy Heart Kid Kare
01.2003 - 07.2007
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Managed program paperwork and child records to comply with state requirements.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Attended approved training and continuing education courses to maintain certifications.
Education
High School Diploma -
Corbin High School
Corbin, KY05.2000
No Degree - Pre-Medicine
Eastern Kentucky University
Richmond, KY Certified Veterinary Assistant - Veterinarian Assisting
Penn Foster Career School
Scranton, PA05.2000
Certified Veterinary Practice Manager - Veterinary Medicine (Management)
Penn Foster Career School
Scranton, PA08.2024
Skills
- Clinical Improvement Initiatives
- Biweekly Payroll Processing
- Supply Ordering
- Problem Identification
- Policy and Procedure Development
- Managing Practice Operations
- Budget Oversight
- Profitability Strategies
- Conflict Resolution
Timeline
Practice Manager
Heartland Veterinary Partners
10.2008 - Current
Director
Happy Heart Kid Kare
01.2003 - 07.2007
High School Diploma -
Corbin High School
No Degree - Pre-Medicine
Eastern Kentucky University
Certified Veterinary Assistant - Veterinarian Assisting
Penn Foster Career School
Certified Veterinary Practice Manager - Veterinary Medicine (Management)
Penn Foster Career School
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