Javier Valles
Bryan
Summary
Proven professional with a robust background in logistics and management, notably at Federal Express. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and customer service skills. Achieved significant improvements in delivery efficiency and safety, showcasing a keen attention to detail and a strong ability to work independently.
Overview
5
5
years of professional experience
Work History
Courier
Federal Express
11.2024 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- After delivering, I inspect dangerous goods. Making sure they are safe to be transported through air.
- Work the warehouse aspect of the job. Loading, packing and shipping customers packages, and etc.
Assistant General Manager
Taco Bell
07.2020 - 11.2023
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Bakery Worker
HEB Grocery Store
10.2022 - 10.2023
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Education
High School Diploma -
James Earl Rudder High School
Bryan, TX07.2020
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Package handling
- Decision-making
- Package pickup and delivery
- Loading and unloading
- Sorting
Timeline
Courier
Federal Express
11.2024 - Current
Bakery Worker
HEB Grocery Store
10.2022 - 10.2023
Assistant General Manager
Taco Bell
07.2020 - 11.2023
High School Diploma -
James Earl Rudder High School
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