Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

EKTA VIRK

WEST SACRAMENTO,CA

Summary

Motivated college business student with formal knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work. Known for accomplishing objectives and best-in-class time management. Eager to develop and advance professionally into a more challenging position. Bringing in-depth understanding of electronic word processors and circuit boards, as well as excellent customer service, timekeeping, and attention to detail skills.

Overview

5
5
years of professional experience

Work History

Shift Manager

Carl’s Jr
West Sacramento, CA
07.2018 - Current
  • Motivated, trained and disciplined employees to maximize performance.
  • Cook, clean and maintain restaurant appearance
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.

Advisor

Best Buy
Sacramento, United States
11.2021 - 03.2022
  • Anticipated responses and prepared clear and articulate answers.
  • Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
  • Explained charges, fees, terms of sales and service agreements to over hundreds of customers daily.
  • Coordinated paperwork and payments for new orders and replacement parts to obtain speedy service for each customer.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Social Media Advisor

River City High School
West Sacramento
08.2018 - 10.2018
  • Promoted varsity volleyball events on social media platforms
  • Updated information daily
  • Increased audience engagement through social media.
  • Monitored online presence of team's brand
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Curated and segmented editorial content to increase engagement and page growth.

Waitress/Cashier

Sahej Indian Grill
West Sacramento
06.2016 - 09.2016
  • Maintained restaurants appearance
  • Performed opening and closing duties
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Science - Marketing

California State Sacramento University
Sacramento, CA
05.2024

AP -

River City High School
West Sacramento, CA
06.2020

Skills

  • Work in fast-paced environment/under pressure
  • Able to easily pick up on paperwork duties
  • Accurate money handling
  • Attention to Detail
  • Self-Motivated
  • Excellent Communication
  • Written Communication
  • Search Engine Optimization
  • Creative merchandising
  • Negotiation
  • Schedule Management
  • Strategic planning

Hobbies

I enjoy volunteer work at my high school's volleyball team practices/games. I help the varsity coach run drills, make plays, and help out the injured players. Another hobby I have is working out and being active all the time. I also love to paint, draw, and sew clothes.

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Spanish
Full Professional

Timeline

Advisor

Best Buy
11.2021 - 03.2022

Social Media Advisor

River City High School
08.2018 - 10.2018

Shift Manager

Carl’s Jr
07.2018 - Current

Waitress/Cashier

Sahej Indian Grill
06.2016 - 09.2016

Bachelor of Science - Marketing

California State Sacramento University

AP -

River City High School

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