Cornelius Fray
Futra Solutions Inc
Raleigh,NC
1
Certification
11
years of professional experience
Senior IT Technician supporting 4–8 client systems per month with hardware replacement, operating system installation, and network diagnostics for client systems. Restores service by replacing faulty components, installing Windows and Linux platforms, and clearing connectivity issues across mixed environments. Brings a practical approach to keeping devices stable and users productive.
Work History
lead It technician
1 Year 10 Months- Executed installation and configuration of hardware/software for client systems, enhancing system reliability and increasing user satisfaction.
- Executed installation and configuration of hardware/software for client systems, improving system reliability and user satisfaction.
- Installed wireless networks in various environments, enhancing coverage and connectivity for users.
- Configured audio-visual equipment to ensure clear presentations and seamless meetings.
- Diagnosed and resolved hardware and software issues for diverse user environments.
- Implemented system upgrades and patches, enhancing overall performance and security.
Lead DAS Technician
7 Months- Diagnosed and resolved technical issues in communication equipment, ensuring operational efficiency.
- Installed and configured various mobile communication systems for clients, enhancing service delivery.
- Conducted routine maintenance and inspections on equipment, minimizing downtime and improving reliability.
- Collaborated with team members to troubleshoot and repair complex technical problems, fostering teamwork.
- Developed standard operating procedures for equipment maintenance, promoting consistency across operations.
Senior Lead Technician
1 Year 6 Months- Led installation and maintenance of advanced telecommunications systems to enhance service reliability.
- Oversaw team performance, ensuring project deadlines met while maintaining high-quality standards.
- Troubleshot and maintained complex systems, restoring functionality and minimizing downtime.
- Installed and maintained telecommunications systems, improving performance and reliability for end users.
- Trained junior technicians on equipment operation and maintenance methods, fostering skill development and team competency.
- Verified technical documentation accuracy against system specifications to support effective installations.
- Documented data transactions, issues encountered, and solutions implemented for review.
Lead Fiber Optic Technician
2 Years- Executed installation, splicing, and testing of fiber optic cables, ensuring compliance with industry standards and optimal system performance.
- Utilized standard and specialized tools for installation, verifying operational accuracy through thorough testing.
- Analyzed test data to verify functionality of fiber optic systems.
- Resolved defects by adjusting, repairing, or replacing faulty components, maintaining system reliability.
- Assisted in designing layouts and systems for new installations based on customer needs.
- Installed, maintained, and repaired security alarms and devices, ensuring system reliability and customer safety.
- Led installation and maintenance of fiber optic networks ensuring optimal performance and connectivity.
- Supervised team of technicians, providing training on best practices and safety protocols.
Security System Installer
3 Years 7 Months- Executed security system installations in residential and commercial environments, achieving optimal functionality and ensuring client satisfaction.
- Engaged with clients to identify specific security needs, customizing solutions that enhanced safety and addressed those requirements.
- Performed site assessments to determine requirements for security system installations, providing tailored solutions that met client expectations.
- Addressed service calls, troubleshooting issues with installed systems to restore functionality and maintain client trust.
- Adhered to building standards during unit installations to uphold code compliance.
- Ensured tools and equipment were maintained for peak performance and safety compliance.
- Oversaw inventory management of necessary supplies and tools for efficient job completion.
- Prepared sites by removing existing systems and fixtures prior to new installations.
Satellite Installation Technician
1 Year 3 Months- Installed satellite systems across various locations, ensuring compliance with safety regulations for optimal user safety.
- Conducted site surveys to determine optimal satellite dish placement, resulting in precise installations.
- Tested signal strength after installations to ensure optimal system performance.
- Performed maintenance and repair on existing satellite systems.
- Applied hand tools and power tools for precision in installations and repairs.
- Configured remote controls for satellite systems to confirm functionality and user satisfaction. for satellite systems, ensuring functionality and user satisfaction. per customer specifications.
- Explained system operations to customers during consultations to improve understanding and enhance overall satisfaction.
- Trained junior technicians on installation standards and safety protocols, enhancing team competency and compliance.
Education
Bachelor of Science - computer science
High school or equivalent
Skills
Telecom infrastructure support
Telecommunications maintenance
LAN/WAN management
Network troubleshooting
System diagnostics
Router configuration
Switch configuration
Network monitoring
Server installation & configuration
Operating system installation
Wireless network installation
Hardware repair
Technical documentation
Fiber optic splicing
Structured cabling
DAS troubleshooting
Customer site surveys
Asset inventory control
Certification
- OSHA 10 certified
- OSHA 30 certified
- Hazmat certification
- RF certification
- First Aid/AED/CPR
Hobbies and Interests
- Being a service to the community with my lodge brothers of Free Masonry
- reading
- outdoor activities
- learning new trades
- love seeing new places and meeting new people
References
References available upon request.
Timeline
lead It technician
Futra Solutions Inc
10.2024 - CurrentRead More
Lead DAS Technician
Mobile Communications America
03.2024 - 10.2024Read More
Senior Lead Technician
Capital Telecom Services
09.2022 - 03.2024Read More
Lead Fiber Optic Technician
Prince Telecom for google fiber
09.2020 - 09.2022Read More
Security System Installer
CPI Security
08.2016 - 03.2020Read More
Satellite Installation Technician
Mastec Advanced Technology
04.2015 - 07.2016Read More
Wake Forest Rolesville Highschool
High school or equivalent
Read More
Elizabeth City State University
Bachelor of Science from computer science
Read More