DATRA GUY
Huntsville,AL
Summary
Customer service representative, sales, management, contractor and assembly line work.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HD Screener
BASF corporation
11.2022 - Current
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Complied with all federal, state, and local regulations as well as company rules.
- Maintained accurate reports and records on client specifications and quality assurances.
- Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.
- Checked equipment during each shift to assess functionality.
- Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.
Packer
Amazon Fulfillment Center
08.2022 - 11.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Improved team collaboration through effective communication and coordination with coworkers.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Ensured timely completion of orders through effective time management and multitasking skills.
Sales Representative
Granite Empire of Huntsville(Remotely)
09.2019 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Caregiver
Lending Hands
08.2018 - 09.2019
- Accountable for the overall care of the mentally disabled and physically disabled individuals
- MAC 1 & 2 Certified
- CPR/AED Certified.
Contracted Business Owner
Chatt Cleaning, LLC
03.2013 - 08.2018
- Accountable for the overall approval of building inspections for commercial businesses including overall customer satisfaction
- Trained and then managed a team of 3 professionals.
Contracted Business Owner
Luna Cleaning Services
10.2010 - 03.2013
- Accountable for the overall approval of building inspections for commercial businesses including overall customer satisfaction
- Trained and then managed a team of 3 professionals.
Assembly Line machine operator (Quality Control)
Swedish Match Cigars Inc
01.2009 - 01.2011
- Supported inventory management through accurate documentation of raw materials and finished products used on the assembly line.
- Enhanced workplace safety by strictly adhering to company policies and procedures during machine operation.
- Demonstrated strong attention to detail while handling delicate components or executing precise assembly instructions.
- Contributed to reduced waste levels by identifying opportunities for material recycling or reuse in the production process.
Education
Skills
- Results management
- Analytical mindset
- Corporate Procedures
- Assertiveness
- Research abilities
- Company processes and procedures
- Customer service and assistance
- Stress Tolerance
- Orderly queue management
- Proficient in Microsoft Word, Excel and PowerPoint
Certification
Forklift certification, First Aid and AED certification
Timeline
HD Screener
BASF corporation
11.2022 - Current
Packer
Amazon Fulfillment Center
08.2022 - 11.2022
Sales Representative
Granite Empire of Huntsville(Remotely)
09.2019 - 08.2022
Caregiver
Lending Hands
08.2018 - 09.2019
Contracted Business Owner
Chatt Cleaning, LLC
03.2013 - 08.2018
Contracted Business Owner
Luna Cleaning Services
10.2010 - 03.2013
Assembly Line machine operator (Quality Control)
Swedish Match Cigars Inc
01.2009 - 01.2011