Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Manish Kumar

Certified Scrum Master And QA Manager
Jersey City,NJ

Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Highly trained individual knowledgeable in web development technologies and considered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills. Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams.

· Over 15+ years of hands-on experience in IT Industry in handling various projects/accounts and performed Scrum Master, QA Test Manager, Automation/Functional teat lead Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

15
15
years of professional experience
3
3
years of post-secondary education
3
3
Certifications

Work History

Certified Scrum Master

Cognizant US
New York City, India, US
05.2019 - Current
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Evangelized Agile as strategic asset of culture and business value.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
  • Researched current trends to stay knowledgeable in Scrum methods.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Worked to provide continuous improvement for product development lifecycle.
  • Experienced in analyzing and providing solutions to various business / customer needs and Quality Assurance procedure in Retirement, pension administration and healthcare domain

QA Manager

Cognizant US
New York, NY
01.2016 - 09.2018
  • Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
  • Reported production malfunctions to managers and production supervisors.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Recorded, analyzed and distributed statistical information.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Inspected products and worker progress throughout production.
  • Implemented new quality assurance and customer service standards.
  • Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Tracked quality issues with external customers, suppliers and internal plant operations.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Determined quality department standards, practices and procedures.

QA Test Lead

Cognizant US
Jersey City, New Jersey
05.2013 - 09.2015
  • Reassessed quality control measures at systemic level to proactively identify non-conformances.
  • Adapted procedures to mitigate issues and improve deficiencies.
  • Remained compliant with federal, state and municipal regulations related to safety of company and personnel.
  • Supported quality control assessments on manufacturing floor.
  • Built automated test scripts to handle repetitive software testing work.
  • Developed and maintained defect databases for known issues.
  • Documented testing procedures for developers and future testing use.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Utilized Agile software development methods to increase team efficiency by 15%.
  • Advised developers on problems with databases, performance and other issues.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Has good expertise in Test proposal/estimation and preparing various test artifacts like- Test Plan, Test strategy, RTM, Test Scenarios, Test Cases, Test Results and Test Summary Report

Software QA Tester

Cognizant India
05.2006 - 03.2013
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
  • Supported test review, defect control and configuration management within delivery pipeline.
  • Optimized test cases to maximize success of manual software testing.
  • Collaborated with product owners to stay current on intended functionality.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Defined and identified test cases for new application development.
  • Created satisfied customers by providing attentive customer service and quick problem solving.
  • Created successful test scripts to manage automated feature testing,
  • Assisted team with development of web-based applications in Agile environment.
  • Developed efficient technical solutions to resolve wide range of business problems.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Wrote automated test suite for product and provided test coverage analysis.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Teamed on planned tests and time-sensitive ad hoc requests.
  • Verified acceptance by developing and implementing automated and manual application features and regression tests.
  • Collaborated with QA team to test software quality through manual and automated testing.

Education

Master of computer application -

BITS Mesra
01.2002 - 01.2005

Skills

Risk identification

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Certification

PSM (Scrum.org)

Timeline

PSM (Scrum.org)

04-2021

Certified Scrum Master

Cognizant US
05.2019 - Current

QA Manager

Cognizant US
01.2016 - 09.2018

QA Test Lead

Cognizant US
05.2013 - 09.2015

LOMA (Insurance)

07-2008

ISTQB - testing

07-2007

Software QA Tester

Cognizant India
05.2006 - 03.2013

Master of computer application -

BITS Mesra
01.2002 - 01.2005

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Manish KumarCertified Scrum Master And QA Manager