Knowledgeable about training employees, coordinating work schedules and providing excellent customer service.
Provided customer service over the phone, scheduled dial-a-ride paratransit rides, monitored on-time performance of transit buses, scheduled drivers, took reservations.
Provided customer service over the phone, various data entry tasks, took reservations, sold bus passes and other fare media.
Performed various data entry tasks, researched land and construction title information for the purpose of obtaining lien rights / construction notices.
Provided mainly inbound customer service and some outbound in a call center. Some email customer service as well. The client was Walmart Grocery.
Customer Relations