Luis Ibarra
Los Angeles,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
Work History
Server
Barneys Gourmet Hamburgers
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
California High School Proficiency Test -
Palisades Charter High School
Pacific Palisades, CA08.2023
Skills
- Order Supplies
- Stocking and Replenishing
- Process Payments
- Food Preparation and Safety
- Dining Customer Service
- Food Sales and Promotion
- Train Employees
- Order Accuracy
- Cash Handling
- Menu Memorization
- Table Setting Arrangements
- Greet Guests
- Social Perceptiveness
Hobbies
My diverse set of hobbies not only reflect my commitment to self-improvement but also strengthen my suitability as a server. My passion for boxing has instilled discipline, enhancing my ability to stay focused and perform under pressure. Regular gym sessions have boosted my stamina and physical endurance, enabling me to handle the physical demands of the role effectively. My love for playing the guitar highlights my dedication to creating a pleasant atmosphere, while my thrifting and reselling endeavors showcase my keen eye for detail and negotiation skills, qualities that extend to accurately taking orders and ensuring customer satisfaction.
Refernces
Bryan Barr
Manager at Maestros
(818) 281-9490
Paige Rottini
Manager at Barney's
(704) 619-7907
Timeline
Server
Barneys Gourmet Hamburgers
10.2022 - Current
California High School Proficiency Test -
Palisades Charter High School
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